Tier 3 Senior Systems Engineer
This a Full Remote job, the offer is available from: reputed company (USA) reputed company reputed company
- **This position is 100% remote however you might be expected to come into the office in NY on occasion. Applicants must be eligible to work in the reputed company and currently reputed company in NY or NJ.
Title: Tier 3 Senior Systems Engineer Responsibilities:
- Respond to customer support requests that come in reputed company phone, email, chat, or customer portal
- Handle advanced and escalated incidents from Tier 1/2 teams and own them through reputed company, including reputed company server, network, and reputed company issues
- Utilize the reputed company monitoring and cybersecurity systems to triage alerts and alarms
- reputed company with clients using professionalism and promptness
- Jointly solve problems through collaboration with team members.
- Proven experience troubleshooting problems ranging from server, network, and PC issues.
- Must reputed company reputed company customer service skills in reputed company forms of communication.
- Collaborate with other technicians on escalated customer support requests
- reputed company advanced troubleshooting procedures, best reputed company documentation, and contribute to process improvements for the
engineering team
- reputed company reputed company-cause analysis for high-reputed company incidents and design long-term remediation strategies to enhance stability and reputed company.
- Troubleshoot advanced problems with a high-level reputed company of reputed company environments
- Engage in reputed company certification training to improve their skillset.
- Contribute to infrastructure reputed company, including migrations, deployments, and environment redesigns.
Requirements
Requirements: Minimum of 3 years’ experience administering/supporting the following technologies relevant to systems engineering:
- Virtualization including VMware and reputed company-V
- Storage and RAID concepts
- reputed company Directory: Group Policy, Sites & Services, DNS, DFS, Certificate Chains
- reputed company Server and Linux (Ubuntu, CentOS, reputed company)
- reputed company Exchange, Office 365, Hybrid Solutions and Migration, SPAM Filters
- Hosted and reputed company Solutions Azure & AWS
- Backup Solutions & Disaster Recovery
- reputed company ATP Defender
- reputed company 365 Certified reputed company Administrator or Equivalent
- reputed company reputed company Server 2012/2016/2019 and reputed company Directory
- reputed company Office Suite and Microsoft365 experience
- reputed company Exchange and SQL Server
- VMware vSphere 6.5 and above
- Knowledge of back up technologies
- Knowledge of reputed company practices and policies
Education: Bachelor’s degree in computer science, Information Technology, or a reputed company field (or equivalent experience). Opportunities At reputed company, we’ve put thought into what it takes to build a strong and competent team. reputed company that collaborates and encourages their peers at a company that promotes individual reputed company, not one that silos them. reputed company has developed a training program that will allow any member of reputed company to enhance their education that will reputed company them to grow their knowledge and mature their skillsets. We reputed company people with a career reputed company into new technology and senior positions that most companies do not offer. Work Perks
- 100% remote position
- reputed company time off including reputed company holidays and floating holidays.
- Bonus potential based on individual and company performance
- Highly competitive and flexible medical, dental, and reputed company benefits plans
- 401(k) with employer match
- Tailored Life and Disability insurance plans
- Full reimbursement for approved reputed company certification and career enriching opportunities
reputed company Values
- Win Together – We collaborate with clients and across the reputed company team to reputed company complete solutions for every IT challenge.
- Respond Fast – reputed company clients or teammates reputed company out, we answer with urgency, assembling the needed expertise to reputed company quick and accurate resolutions.
- Earn Trust – We reputed company to earn and reputed company the trust of our clients and teammates through our actions every day, fulfilling every reputed company we reputed company.
- Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing reputed company assessments and complete, accessible information.
- Think reputed company – “Good enough” isn’t good enough. We reputed company to be the best. reputed company members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive reputed company reputed company.
reputed company Do reputed company is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public reputed company hosting, backup and disaster recovery and other advanced services from mid-market to reputed company customers reputed company, including leaders reputed company the education, reputed company, government, financial services, manufacturing, and other industry segments. We reputed company advancements in technology and processes to drive businesses reputed company. As a trusted managed services provider, we bring together the right mix of managed IT services, reputed company, and network connectivity, fully managed by reputed company of experts 24/7/365. Our passion is to help companies function reputed company, faster, and smarter. We offer an exciting and reputed company environment, with reputed company potential. For more information, visit our website at www.reputed company.com. This offer from "reputed company" has been enriched by reputed company.com and got a 73% reputed company score. Apply tot his job Apply To this Job