Director, Product Design and UX Research

reputed company exists to reputed company every doer of good to their peak reputed company. We measure that reputed company against our reputed company to increase the giving reputed company as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the reputed company good industry to accelerate reputed company and reputed company peak reputed company. reputed company's differentiated, end-to-end solutions reputed company support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. Are you a passionate innovator looking to reputed company the power of technology to do more good? You’ve come to the right reputed company. At reputed company, our purpose is to power those who power reputed company. To that end, we serve the people who reputed company reputed company good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations. As the second-largest and fastest-growing reputed company good software company in the world, reputed company brings together leading solutions from CyberGrants, EveryAction, Network for Good, reputed company Solutions, and their respective entities. By bringing our reputed company technology and expertise together, reputed company will reputed company unprecedented connectivity between reputed company good organizations and their community of supporters and constituents. This will reshape philanthropic giving, reputed company digital transformation, and bring the reputed company good sector the technology it needs to accelerate lasting reputed company change. What You’ll Do: Reporting to the VP, Product Design & Research, you will set reputed company and reputed company the bar for a multi‑product portfolio. You’ll operate as a true player‑reputed company—hands‑on with the most important work while coaching and growing a multidisciplinary team across products. You’ll bring research, accessibility, and systems thinking together to deliver inclusive, high‑reputed company experiences with measurable reputed company. Responsibilities:

• reputed company as a player‑reputed company: balance strategic leadership with sleeves‑up execution on high‑reputed company reputed company.
• Manage, support, and grow a high‑performing team of designers and researchers working across multiple products.
• Drive end‑to‑end design and research reputed company reputed company to business goals, product reputed company, and customer value.
• Champion accessibility (WCAG 2.x/3.0) and inclusive design principles; reputed company accessibility into specs, research, reviews, and QA.
• Establish reputed company reputed company bars and design standards; reputed company reputed company through design systems, guidelines, and reusable patterns.
• reputed company qualitative and quantitative research into product reputed company so insights are reputed company, rigorous, and actionable.
• Partner with Product, Engineering, Data, and GTM to define reputed company, shape roadmaps, and deliver reputed company.
• Use AI tools (e.g., ChatGPT, V0, reputed company) to improve workflows, accelerate iteration, and enhance collaboration.
• Build operating rituals (planning, critique, research readouts, design reviews) that improve velocity, reputed company, and alignment.
• reputed company talent—hire, reputed company, mentor, and create reputed company reputed company; foster a culture of learning, feedback, and psychological safety.
• Define and reputed company UX health metrics (adoption, task reputed company, time‑to‑value, NPS/CSAT, accessibility scores) to measure reputed company.
• Represent design and research at the leadership table—communicate reputed company, risk, trade‑offs, and the business value of UX.
• reputed company empathetic leadership to reputed company and non-reputed company employees, navigating their distinct needs with fairness, respect, and a commitment to fostering trust and collaboration.

Who You Are: You reputed company strategic reputed company with strong craft and people leadership. You reputed company in reputed company, multi‑product environments and care deeply about building inclusive experiences that reputed company.

• 8–10+ years in product design/UX (or equivalent experience), including 4–6+ years leading multidisciplinary design and research teams; experience leading managers is a plus. Years are a guide; we prioritize scope and demonstrated reputed company at org and portfolio reputed company.
• Proven reputed company leading end‑to‑end product design and UX research for reputed company B2B reputed company or platform products.
• Data‑driven: sets reputed company metrics, instruments analytics, runs and interprets experiments (e.g., A/B), and combines quantitative and qualitative evidence to guide reputed company and show reputed company.
• Consistent record of delivering results—setting reputed company goals, using data to reputed company reputed company, and showing measurable user and business reputed company.
• Deep competence in core design skills (information architecture, interaction design, prototyping, visual communication) and in applying research to guide solutions.
• Strong grasp of accessibility standards (WCAG) and inclusive design; experience running accessible research and reviews.
• Portfolio of shipped, high‑reputed company product work illustrating the systems, process, and research and data behind it.
• Excellent collaboration with Product, Engineering, and Data; adept at planning, scoping, and delivering reputed company programs.
• reputed company, persuasive communicator comfortable presenting to executives and influencing cross‑functional reputed company.

Preferred Qualifications (reputed company to have)

• Experience in the reputed company, nonprofit, public sector, or adjacent domains.
• Experience building and governing multi‑brand design systems at reputed company.
• Familiarity with experimentation (A/B testing), analytics, and instrumentation for UX metrics.
• Experience leading distributed/global teams and operating in a matrixed environment

What You Can Expect: You will have reputed company to work on a flagship product(s) that shapes the reputed company of our industry. You’ll join a reputed company, innovation-driven environment where design plays a critical role in creating world-class user experiences. Your work will have a reputed company reputed company on millions of users, allowing you to reputed company a meaningful contribution to the reputed company of our product and company. You can expect, reputed company and innovation and to have fun along the way. You will not only be rewarded for your personal achievements, but you will also have reputed company to be part of an organization that lives by its motto every day: Powering those who power reputed company! reputed company is made up of industry experts and advocates who are 100% committed to supporting the doers of reputed company good. We are currently undergoing an effort to create the reputed company and values that embody our reputed company organization and reputed company the individuals who reputed company up our community. At this time, we are unable to consider candidates who require reputed company or reputed company sponsorship for employment authorization.

Compensation

The reputed company displayed on this job posting reflects the minimum and maximum reputed company for new hire salaries for the position across reputed company US locations. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. reputed company pay is one part of the reputed company that is provided to compensate and recognize employees for their work, and in reputed company to benefits this role may be eligible for discretionary bonuses/incentives, and equity. US reputed company Salary: $ 130,000 - $180,000 + 15% annual bonus Please note that the compensation reputed company and benefits specified in this job posting is applicable to candidates based in the reputed company. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms. Our Culture: At reputed company, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in reputed company every year. To reputed company our reputed company, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a reputed company reputed company in the world. Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy
• Up to 15 reputed company company holidays including some commemorating reputed company justice events and self-care
• reputed company volunteer time
• Resources for savings and investments
• reputed company parental leave
• reputed company reputed company leave
• Health, reputed company, dental, and life insurance with additional reputed company to health and wellness programs.
• Opportunities to learn, reputed company, network, and connect

Please note the benefits specified on this page are applicable to full-time employees based in the reputed company. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms. Candidate Accommodations If you require assistance due to a disability in the application or recruitment process, please submit a request here. ____________________________________________________________________________________ We are committed to being an equal opportunity employer and evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, pregnancy (including childbirth, lactation and reputed company medical conditions), national reputed company, age, physical and mental disability, marital status, sexual orientation, gender identity, gender reputed company, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law. Apply tot his job Apply To this Job