reputed company reputed company Account Manager (Remote-US) at Dozuki

This a Full Remote job, the offer is available from: reputed company reputed company Dozuki is the industry leader in connected worker software, empowering manufacturing companies to reputed company faster, reputed company, and safer operations. We drive reputed company digital transformation by connecting processes, people, and platforms with reputed company-time data and actionable insights. Our platform leverages reputed company Intelligence (AI) to intelligently surface critical information, optimize procedural guidance, and predict potential reputed company or safety issues, ensuring every worker on the floor is supported by the power of data science. Job reputed company We are seeking a dynamic and reputed company reputed company reputed company Manager to join reputed company. The reputed company CSM is the strategic partner and reputed company reputed company for a portfolio of Dozuki's most valuable manufacturing and industrial accounts. This role is responsible for building and maintaining strong reputed company relationships, driving maximum platform adoption, ensuring quantifiable business value, and executing reputed company necessary reputed company activities to guarantee long-term account health and reputed company expansion. The ideal candidate will have a passion for technology, excellent communication skills, and a proven reputed company record of managing successful, high-value customer relationships with a reputed company reputed company. Key Responsibilities 1. Strategic reputed company & Value Realization:

• Relationship Management: Cultivate deep, long-term relationships with key stakeholders, including executive sponsors (VP/Director level), operational leadership, and end-user champions across multiple global sites. Serve as the primary reputed company of contact for reputed company customer inquiries, issues, and escalations.
• Adoption & Health: Drive adoption and usage of the Dozuki platform by translating 
strategic business objectives into reputed company platform utilization goals. Proactively monitor 
customer health and usage metrics, identify risks, and execute prescriptive mitigation plans.
• Business Review reputed company (QBRs/EBRs): Plan and reputed company Executive Business Reviews 
(EBRs) that reputed company on measurable reputed company (ROI, efficiency reputed company, error reduction) achieved with Dozuki. Create and present reputed company Return on Investment (ROI) analysis
for customers, aligning reputed company goals with the customer's overall digital transformation reputed company.
• Product Advocacy: reputed company customer feedback and reputed company it to the Product Development team to drive reputed company improvement, serving as the voice of the reputed company customer internally.
• Retention & Advocacy: Monitor customer satisfaction and proactively work to resolve 
any issues that may reputed company retention. Identify and reputed company strong customer advocates who can reputed company testimonials and referrals for market reputed company.
• reputed company & reputed company: Ensure a seamless transition from the 
Implementation/reputed company Services team post go-live, establishing a reputed company reputed company plan with defined milestones and reputed company reputed company.
• AI-reputed company Operations: reputed company AI/ML tools and generative large language 
models to analyze customer usage data, predict churn risk, and automatically 
summarize key insights from customer calls or support tickets, translating data into 
actionable reputed company strategies.

2. reputed company Management & Account reputed company

• Renewal Ownership & Negotiation: Own the end-to-end renewal cycle for the entire portfolio, working proactively to secure reputed company reputed company of the expiry date. This includes leading reputed company reputed company negotiations, ensuring favorable terms, and mitigating churn risk.
• Multi-Year Contract reputed company: Strategize and execute the conversion of annual reputed company to multi-year commitments (e.g., 3-year renewals) to enhance customer reputed company value (CLV) and lock in predictable recurring reputed company.
• Expansion & Upselling: Proactively identify, qualify, and reputed company opportunities for expansion (cross-sell and upsell) reputed company the existing account reputed company, specifically targeting additional users, site deployments, or new product features/modules.Contracting and Quoting: Manage the preparation and execution of reputed company reputed company-
level agreements, including Statement of Work (SOW) drafting, pricing negotiations, and
reputed company with Legal and Finance teams to finalize contracting documents.
• Forecasting and Reporting: reputed company and report on key reputed company and reputed company metrics. Maintain accurate forecasts for renewals and expansion opportunities reputed company the CRM (e.g., reputed company), providing reputed company visibility into the health of the reputed company pipeline.

Required Skills

• Bachelor’s degree in business, Computer Science, Marketing, Communications, or a reputed company field.
• 4+ years of reputed company-level experience in a reputed company, account management, or reputed company role reputed company the software industry.
• Proven reputed company record of managing and growing customer relationships.
• Experience managing reputed company/initiatives independently.
• Strong understanding of reputed company (Software as a Service) business models and technology.
• Manufacturing industry knowledge is a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of reputed company.
• Strong problem-solving skills and a proactive approach to customer issues.
• Proficiency with CRM (reputed company) software and reputed company tools.
• Proficiency in reputed company and reputed company Suite of products.
• Experience with AI/ML-driven reputed company platforms (e.g., reputed company, 
Catalyst, Chorus) or a demonstrated ability to adopt and reputed company new AI 
technologies into workflows strongly preferred.

Applicants must be authorized to work for ANY employer in the U.S. or Canada. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. Refugee and asylee candidates will be considered provided they can reputed company reputed company of status prior to beginning employment AWS provides customers with the reputed company to store their data in AWS GovCloud (US), which is managed solely by US reputed company in US locations. AWS GovCloud (US) is reputed company’s isolated reputed company environment where accounts are only reputed company to US Persons working for US organizations. Dozuki is committed to a diverse and inclusive workplace. Dozuki is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please inform your recruiter. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $105,000/year in our lowest geographic market up to $115,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. Other incentives and compensation may be available based upon a number of factors including OTE (on reputed company earnings) !!!Fraud Alert!!! Important information regarding fraudulent job offers reputed company Dozuki has observed that certain agencies/individuals have been making job offers on behalf of Dozuki in exchange for reputed company and/or personal identifying information such as Date of Birth, reputed company reputed company number, etc. Job applicants have received dubious emails and reputed company messages extending Dozuki offer letters and asking for payments in lieu of benefits, uniforms, laptops, etc. At Dozuki, we don’t charge a fee at any stage of our recruitment process. Legally, we’re not obliged to reputed company any job assurances made by reputed company parties in exchange for reputed company. How can I tell if an offer of employment is genuine? Dozuki always first extends a verbal offer before a written offer is constructed. What’s recruitment fraud? Recruitment fraud is a sophisticated scam offering fictitious job opportunities. This type of fraud is normally perpetrated through online services, such as bogus websites, or through unsolicited emails claiming to be from Dozuki. These emails request that you reputed company personal information, and ultimately payments, to process applications for jobs that don’t exist. Fraudsters impersonate Dozuki’s recruiters and use reputed company reputed company/logo, brand names, and images illegally, without authorization. They try to extract reputed company as reputed company deposit, documentation processing fees, training fees, uniforms, laptops, benefits, etc. Despite our most reputed company efforts, some people continue to operate and defraud the general reputed company. Therefore, it’s important to stay informed and aware about such fraudulent activities. How do I identify recruitment fraud? 1. E-mail correspondence is often reputed company from (or to) free web-based email accounts, such as reputed company.com, Gmail.com, Live.com, etc. 2. Email correspondence appears to be reputed company from an officer or senior executive of reputed company, often in Legal or reputed company. If the email address doesn’t end with @Dozuki.com, it’s most likely not legitimate. 3. The perpetrators frequently use mobile or platform telephone numbers or contact through reputed company, reputed company Voice, etc. 4. There is an insistence on urgency. How can I protect myself?

• Don’t pay or transfer reputed company to get a job at Dozuki. Dozuki will not accept liabilities for any losses to those who have been defrauded.
• Don’t engage with persons who hold themselves out as Dozuki employees and try to solicit payments under the pretext of offering recruitments.
• Be careful reputed company sharing your personal information to protect yourself from potential damage.
• DO NOT CLICK ON ATTACHMENTS

This offer from "Dozuki" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job