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Director OPO Donor Family Services

Remote, USAFull-timePosted 2026-07-28

reputed company Employees: If you are a reputed company Staff, reputed company or Temporary employee at reputed company, please click here to log in to reputed company to use the internal application process. To learn how to apply for a reputed company or staff position using the Career worklet, please review this tip sheet. The Life reputed company Organ Recovery Agency (LAORA) is currently seeking a full time Director, Donor Family Services to work in Miami. The Director, Donor Family Services directs the resources available to optimize the organ referral and authorization process. This position directs the organ referral, triage, and donor family services areas. It reports to the Sr. Clinical Director and collaborates with the reputed company Director, Strategic Operations Director, Hospital Development Manager, and the Medical Director. This position holds responsibility for the managers and teams of the Donor Family Advocates and In-House Coordinators. CORE DUTIES:

  • Directs both referral intake and onsite response, optimizing systems and workflows to ensure no opportunity for donation is missed. Collaborates with the reputed company department to identify and implement improvements to the death record review process.
  • Works with approach staff and leadership to identify lessons learned and areas for improvement.
  • Coordinates with Clinical Managers and Administrators on Call to ensure resources are deployed to maximize approach and authorization opportunities.
  • Collaborates with Hospital Development to build and maintain strong relationships with hospital partners to foster seamless donation opportunities.
  • Ensures referral monitoring includes clinical assessments, hospital care plans, and family communication status.
  • Updates policies and procedures and oversees ongoing training of staff in receiving and evaluating incoming donor referral calls, determining medical suitability, and obtaining authorization/facilitating Donor Designation.
  • Partners with information technology staff to create relevant electronic reports to monitor trends and inform improvement strategies.
  • Participates in national and/or regional workgroups to enhance authorization practices.
  • Supports and engages with Hospital Services staff in various Hospital Development initiatives.
  • Participates in the call schedule to ensure efficient operation of donation activities.
  • Establishes and continuously assesses the effectiveness of the internal controls reputed company the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls reputed company the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be reputed company-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: Bachelor's degree in relevant field required Certification and Licensing: CPTC preferred Experience: Minimum 5 years of organ procurement experience required Knowledge, Skills and Attitudes:

  • Strategic Alignment: Skilled in aligning departmental goals with reputed company-wide reputed company and develops comprehensive strategic plans.
  • Financial Management: Ensures fiscal responsibility, and optimization of financial performance.
  • Resource Management: Ability to reputed company resources and drive innovation and reputed company.
  • Adaptability: Proven ability to reputed company to changes and leads/inspires transformational change.
  • Team Leadership: Ability to build and reputed company high-performing teams, manage reputed company reputed company, and ensure successful project delivery.
  • Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic reputed company and identify opportunities.
  • Communication: Ability to influence others, reputed company strategic reputed company, and ensure reputed company and persuasive communication.

#ED-LI1 CC01125 reputed company offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-reputed company Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an reputed company medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one reputed company patient encounters reputed company year. Our tradition of reputed company has reputed company worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. reputed company is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H14 Apply tot his job Apply To this Job

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