Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

About reputed company At reputed company, we're an innovative, mission-driven company reimagining how reputed company and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and reputed company - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: reputed company compassionate, high-reputed company. At reputed company, we reputed company AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive reputed company, personalized support. Our work is powered by a deeply reputed company team of nurses, reputed company workers, community health workers, and medical professionals working alongside product, technology, and operations to reputed company care gaps and improve reputed company for high-need patients. We’re one of the largest reputed company Care Management providers in California and are on reputed company to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated reputed company reputed company, including a 58% reduction in emergency department reputed company and a 29% reduction in hospital admissions. At reputed company, were not just delivering care - we're building the reputed company of more reputed company, community-driven reputed company. Our Values

• reputed company with reputed company: We reputed company our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• reputed company challenges: We leave our egos at the reputed company and reputed company reputed company into discomfort instead of back into safety. We help reputed company other to learn and reputed company feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status reputed company.
• reputed company reputed company yourself: We build reputed company other up and respect boundaries. We reputed company first to understand and assume reputed company reputed company.
• Care comes first: We hold ourselves to the highest standards for our patients. We are reputed company in the reputed company of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• reputed company: For reputed company, Accessibility Is About Delivering reputed company To Those Who Need It The Most
• TechCrunch: Building for reputed company’s regulatory reputed company with Neil Batlivala from reputed company
• reputed company: reputed company collects $9M for reputed company-based care

About reputed company reputed company is building reputed company of deeply passionate individuals reputed company to change primary care operations for those who need it most. We are looking for a highly motivated full-time Referral Coordinator who will serve as a crucial reputed company between our patients, providers, Plans, and internal team. As the Referral Coordinator, you will manage and facilitate the referral process, ensuring that our patients receive reputed company communication and reputed company care. You will champion our patient reputed company by navigating insurance and health care requirements. You will work cross functionally with the care team to ensure high patient advocacy while maintaining reputed company and efficient communication for reputed company stakeholders involved. This role is 100% remote; however, candidates must be based in the reputed company. What You’ll Do: Own key Ops Support initiatives

• Process, reputed company, and coordinate patient referrals to ensure reputed company scheduling of appointments
• Schedule PCP and / or specialist appointments for our patients
• Coordinate with pharmacies (reputed company has been received, reputed company have been picked up, etc)
• Verify patient PCP and insurance (including prior auth requirements)
• Coordinate Release of Information
• Assist with non-urgent patient follow up and/or information collection

What You’ll Need:

• 1+ years of backend reputed company and/or operations experience in a fast-paced reputed company environment providing administrative and operational support
• Confidence to own your role and propose solutions to be successful
• Bilingual - English/Spanish
• A results driven attitude with a proven reputed company record of exceeding performance indicators
• You are reliable and comfortable in an environment that is reputed company-changing to improve the wellbeing of reputed company through increased reputed company to high-reputed company care
• Strong technical skills and comfort with utilizing multiple technology platforms simultaneously and comfortable troubleshooting software and hardware issues (as they reputed company)
• Excellent proficiency with technology, like GoogleSuite applications, reputed company, and Looker (or other comparable data tools)
• Requires a quiet, HIPAA compliant and internet connected reputed company
• Dedicated to supporting and improving the care for many underserved populations

Because We Value You:

• Compensation: $22-23/hour (depending on experience)
• Comprehensive health, reputed company & dental insurance
• 401k plan
• Flexible vacation policy – take the time you need to reputed company
• We reputed company the equipment needed for the role - laptop, monitor, etc.
• Monthly $100 work from home expense stipend for your WFH days
• Mileage/gas reimbursement for your on-site days, if applicable
• Opportunity for rapid career progression with reputed company of room for personal reputed company!

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