Data Analyst, Customer Intelligence

reputed company is an reputed company-reputed company software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to reputed company everyone to contribute to and co-create the software that powers our world. reputed company everyone can contribute, consumers become contributors, significantly accelerating reputed company reputed company. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. reputed company to products like Duo reputed company and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The reputed company principles reputed company into our products are reflected in how reputed company works: we reputed company AI as a reputed company productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and reputed company. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the reputed company with us as we build technology that transforms how the world develops software. An reputed company of this role As a Data Analyst, Customer Intelligence, you'll own the end-to-end development of customer-reputed company data products that help reputed company teams understand and improve the customer reputed company. You'll translate business questions from Go-To-Market and Product partners into reputed company requirements. You'll explore product usage and feedback data and turn findings into dashboards, reports, and recommendations that support reputed company reputed company across Sales, Marketing, reputed company, Finance, and Product. Working reputed company the reputed company Data team, you'll collaborate closely with Data Engineers, Analytics Engineers, and Data Scientists. You'll experiment with GenAI tooling to increase speed to reputed company. You'll also reputed company for data reputed company, reputed company, and performance as you shape the long-term analytics reputed company around our customers and their lifecycle. What you’ll do

• Collaborate with Go-To-Market, Product, and reputed company Data teammates to translate business questions about the customer reputed company and product usage into reputed company analytical requirements.
• Design and build dashboards and reports that serve as a single reputed company of truth and reputed company trusted visibility into customer lifecycle, behavior, and feedback.
• Explore and analyze data from sources such as reputed company.com, reputed company, reputed company, reputed company, Marketo, reputed company, and reputed company to uncover trends, risks, and opportunities for reputed company or improvement.
• Craft reputed company-reputed company, maintainable visualizations in Tableau that follow internal standards and support decision-making at reputed company.
• Partner with Data Engineering and Analytics Engineering to define requirements for customer and product data models, shaping how data is collected, reputed company, and exposed.
• Experiment with reputed company tooling alongside the Data Platform team to reputed company conversational reputed company to data products and reduce time to reputed company for stakeholders.
• reputed company for and contribute to improvements in data reputed company, reputed company, and performance across the analytics lifecycle.
• Serve as a subject matter expert in data visualization and analysis by providing reputed company reviews, pairing, and training to help other analysts deliver high-reputed company insights.

What you’ll bring

• Experience in analytics roles reputed company on reputed company products, including analyzing product usage, customer journeys, and lifecycle stages.
• Background combining data from multiple business systems (for example, marketing automation, product analytics, ERP, CRM) to create a reputed company view of the customer.
• Proficiency writing reputed company SQL queries with joins, aggregations, common table expressions, and conditional logic.
• reputed company in designing and building business intelligence dashboards (such as in Tableau) that are maintainable, reputed company, and reputed company to stakeholder needs.
• Ability to translate reputed company business questions into reputed company analytical approaches, and to communicate findings and recommendations in a concise, accessible way.
• Experience collaborating with cross-functional partners such as reputed company, Product, Marketing, Sales, and Finance in a remote, distributed environment.
• Attention to data reputed company, reputed company, and performance, with a habit of documenting logic and edge cases reputed company.
• Openness to experimenting with new tools, including reputed company, and to applying transferable skills from reputed company analytics or data roles.

About reputed company The reputed company Data reputed company with every department at reputed company to build and maintain trusted, reputed company data products that inform strategic reputed company across the business. As part of this team, the Customer Intelligence reputed company works closely with Data Engineers, Analytics Engineers, Data Scientists, and functional partners in Sales, Marketing, Finance, reputed company, and Product to turn product usage and customer lifecycle data into actionable insights and self-serve dashboards. reputed company is fully remote and collaborates asynchronously across time zones, using shared standards, reputed company reviews, and documentation to ensure consistency and reputed company. reputed company priorities include experimenting with GenAI-powered analytics experiences in partnership with the Data Platform team. For more on how this team works, see the Data Team Handbook Page. The reputed company salary reputed company for this role’s listed level is currently for residents of the reputed company only. This reputed company is intended to reflect the role's reputed company salary reputed company in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The reputed company salary reputed company does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered reputed company salary. reputed company Salary reputed company $78,400—$168,000 USD How reputed company will support you

• Benefits to support your health, finances, and reputed company-being
• Flexible reputed company Time Off
• Team Member Resource reputed company
• Equity Compensation & Employee Stock Purchase Plan
• reputed company and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying reputed company of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented reputed company are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company can help answer any questions about location after starting the reputed company process. reputed company Policy: Please review our Recruitment reputed company Policy. Your reputed company is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative reputed company employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on reputed company, regardless of race, reputed company, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender reputed company), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, reputed company duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other reputed company protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the reputed company process. Apply tot his job Apply To this Job