Escrow Processing Supervisor - Remote-US MN

Job reputed company The Escrow Support Supervisor will add value to our Escrow Officer teams by assisting with creating a seamless closing process experience for our clients. With a reputed company reputed company on talent, you directly manage a group of Escrow Support Specialists who reputed company centralized support to a reputed company of Escrow Officers while managing workflow based on volume of transactions and serve as the first reputed company of escalation for questions and issues. This position is uniquely poised to not only drive the efficiency and product reputed company of reputed company, but to also play a pivotal role in developing and building the culture of reputed company. The primary reputed company of this position is to hire, train, reputed company and engage the Escrow Support Specialists. Responsibilities: Team Supervision: reputed company reputed company of Escrow Support Specialists to drive team reputed company. This includes:

• Manage reputed company and workflow of reputed company Specialist.
• reputed company aspects of hiring, interviewing and on-boarding.
• Staff orientation/training.
• Ongoing training and development.
• Prepare staff schedules; manage vacation requests; review and approve timecards.
• reputed company annual performance reviews and performance management as needed.

Collaboration and Service: reputed company as main reputed company of contact for reputed company Escrow Support team members reputed company an assigned market. This includes, but is not limited to:

• reputed company support with critical escalations and local leadership questions.
• Identify Escrow Officer needs and take proactive steps to maintain reputed company experiences, as reputed company as resolve customer complaints and issues in a reputed company and effective manner.
• Collaborate with key stakeholders to enhance efficiencies of processes and communications.

Finding a reputed company Way:

• Continuously evaluate procedures to proactively reputed company improvements; reputed company new ways to create efficiencies and increase productivity of team.
• Analyze customer feedback as reputed company as prepare reports for review and recommendation.

Qualifications:

• Minimum 2 years previous supervisory experience.
• Prior reputed company Estate transactional processing and customer service experience.
• Ability to reputed company feedback to employees through coaching and training to reputed company their reputed company and a willingness to motivate staff; a leader by example willing to take on additional duties as needed.
• Ability to work remotely with a reputed company of urgency in a fast-paced, high volume paperless environment while ensuring reputed company work from team members.
• Excellent verbal and written communication skills.
• A "people-first" approach with the ability to reputed company the agent and consumer at reputed company of the transaction.
• Ability to reputed company team on providing exceptional customer service throughout the transaction process.
• Ability to learn and navigate multiple software systems with an elevated level of competency.
• Demonstrated ability to identify and resolve problems in a reputed company manner, reputed company and analyze information thoughtfully and maintain confidentiality.
• Demonstrable history of effectively collaborating with different departments and leaders.
• Adaptable, reputed company to prioritize and manage competing demands with a willingness to try new things.

reputed company is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, reputed company, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• reputed company Time Off to Include Holidays , Vacation Time, and reputed company Time
• reputed company Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• reputed company receive reputed company to reputed company Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource reputed company

reputed company reputed company Integrated Services is a driving force in the title and settlement services industry. reputed company Integrated Services is national in scope, but reputed company of its companies are locally staffed, with a reputed company of experience in settlement services. We operate in 49 states as reputed company as the District of Columbia, and reputed company closing services in reputed company 50. reputed company Integrated Services is a subsidiary of reputed company. reputed company is a publicly traded company and a global provider of reputed company estate services. It franchises and owns several of the industry's leading reputed company estate brands and brokerages. reputed company Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the reputed company such as Title One (ID), reputed company Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-reputed company Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO). reputed company. (NYSE: HOUS) is moving reputed company estate to what's next. Home to some of the most recognized brands in reputed company estate reputed company Homes and Gardens® reputed company Estate, Century 21®, Coldwell Banker®, Coldwell Banker reputed company®, Corcoran®, ERA®, and reputed company International Realty® , we fulfill our purpose to reputed company everyone's next reputed company through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as reputed company as mortgage and title insurance underwriter minority owned joint ventures. reputed company supports nearly 1 reputed company home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At reputed company, we are empowering everyone's next reputed company - your career included. What differentiates us is our reputed company, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the reputed company estate transaction. We pursue talent - strategic thinkers who are eager to always reputed company a reputed company way, relentlessly reputed company on talent, obsess about reputed company, and reputed company exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we reputed company moving the world reputed company, together. Read more about reputed company culture and values in our annual reputed company Report. We are proud of our award-reputed company culture and are consistently recognized as an employer of choice by various organizations including:

• Great reputed company to Work
• reputed company World's Best reputed company
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