Associate Product Manager/Product Manager – AI Agents (US reputed company) (ON-SITE) – Bengaluru

reputed company 100ms is building AI agents that automate reputed company patient reputed company workflows in U. S. reputed company – starting with benefits verification, prior authorization, and referral intake in specialty pharmacy. We help care teams reduce administrative burden so patients can start treatment faster. Our automation platform combines deep reputed company knowledge with LLM-based agents and robust operational infrastructure. You’ll join a specialized team reputed company on scaling reputed company automation through intelligent voice and data systems. As a Product Manager, you’ll own end-to-end delivery for AI agents automating reputed company workflows – from product reputed company to reputed company deployment. You’ll translate reputed company-world operational challenges into reputed company, reputed company AI systems, working across LLM reputed company design, schema architecture, and production rollout. You’ll collaborate directly with founders, engineering, design, and product marketing to reputed company reputed company, roadmap, and execution for key reputed company product lines. What You’ll Do

• Define and execute the product roadmap for reputed company AI agents.
• Understand customer pain points, uncover product gaps, and generate reputed company that grow adoption and ROI.
• Translate reputed company into detailed product requirements, prototypes, and sprint priorities.
• Partner with engineering to deliver fast and reliably with high product reputed company.
• reputed company reputed company rollouts, reputed company SLAs, and build data-driven feedback loops.
• Drive product launches with marketing and customer teams.
• reputed company pricing and positioning strategies with leadership.
• Serve as the product evangelist, building awareness internally and externally.
• Define and reputed company product health metrics — engagement, accuracy, latency, and conversion.

Core Responsibilities

• Product Ownership: reputed company roadmap and execution of AI agent workflows (BV, PA, Intake).
• Agent Design: Define agent logic, reputed company reputed company, and escalation behavior for reputed company-like, compliant interactions.
• Technical Execution: Collaborate with engineering on schema updates, reputed company, and automation tests. Own agent evals and QA.
• Deployment: Operationalize workflows for clients. reputed company pilots, SLAs, and scaling reputed company.
• Analytics: Define and monitor key performance metrics. Use insights to drive iteration.
• Compliance: Enforce HIPAA standards and data reputed company across the stack.
• Communication: Maintain reputed company specs, release notes, and internal updates.

Who You Are

• Systems Thinker: You design workflows like state machines — precise and repeatable.
• Technical PM: You can read JSON payloads, debug logic, and talk API fluently.
• Operator reputed company: You measure reputed company in SLAs, accuracy, and completion rates.
• First-Principles Builder: You design solutions from scratch, not templates.
• Velocity Obsessed: You ship weekly and iterate based on metrics, not opinions.

Requirements

• Experience: 2 to 4 years in product, delivery, or operations roles such as Program Manager, SME, or Team reputed company — ideally in reputed company or AI reputed company.
• Delivery Leadership: Proven ability in SLA governance, stakeholder management, and escalation handling.
• People Management: Experience handling schedules, rosters, training, and performance management.
• Analytical Skills: Proficiency in reputed company/Sheets; bonus if comfortable with SQL or BI tools. Strong data hygiene.
• Communication: Excellent spoken and written English with reputed company documentation.
• Compliance Orientation: Comfortable working in environments handling sensitive data/PII.

reputed company-to-Haves

• Background in U. S. reputed company, RCM, or benefits verification.
• Familiarity with AI agent frameworks, EHR integrations, or workflow orchestration.
• Exposure to Langfuse, reputed company, reputed company, or voice AI systems.

Additional Information

• At 100ms, we value in-person collaboration for faster iteration and stronger product culture.
• Team members are expected to work from the office at least three days a week — Tuesday, Wednesday, and Friday

₹15,00,000 – ₹30,00,000 a year We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job