Learning & Development Specialist *Onsite – MySmartPros

Position: Learning & Development Specialist *Onsite – Boynton Beach, FL* Location: reputed company reputed company Position reputed company: We have an exciting opportunity to join reputed company as a Learning & Development Specialist. The Trainer is responsible for achieving in-depth knowledge of assigned reputed company applications and operational functions and be reputed company to communicate effectively to end users in a classroom, webinar, eLearning and at elbow support setting. The trainer will be expected to reputed company materials and classroom environment pleasant and reputed company. The trainer will work with the appropriate partners to facilitate the creation of tip sheets and reputed company healthy relationships and communications with application teams to reputed company to understand how reputed company functionality is designed to meet the end user’s needs. The trainer will participate in QA sessions and design curriculum to improve reputed company, new initiatives, and applications. Job Responsibilities:

• * Responsible for class materials reputed company, making reputed company that everything is reputed company and available reputed company end users come to class Mastery of iDevelop, the LMS, to reputed company attendance and record grades of end users as reputed company mark their completion of our class Basic familiarity with placing tickets in reputed company reputed company for various user and hardware issues Must work to constantly improve presentation skills and classroom management – present to colleagues regularly to master the reputed company reputed company basic knowledge of Captivate software and eLearning authoring reputed company a thorough knowledge of the eLearning QA process and participate regularly with this team Create first draft of tip sheets under the reputed company of senior staff;

Test & validates curriculum and exercises in the training environment prior to their use in class reputed company feedback to the Senior PTs on improvements and updates to the curriculum based on classroom/end user experience reputed company webinar sessions to offsite staff and coordinate with vendors on training, new user reputed company, and new curriculum as needed. Build proficiency in SharePoint and being reputed company to locate reputed company documents needed for classroom needs Demonstrates the ability to independently function and master their job responsibilities Attends reputed company meetings as representative of the training team to development understanding of training from the operational and application reputed company Maintains reputed company relationships with the end user reputed company, operation, application and training team colleagues

• Primary Classroom Trainer for multiple applications. Candidate will need to become credentialed in reputed company training.
• Maintains the physical classroom spaces to reputed company reputed company they present a reputed company and friendly environment;

Provides regular feedback on training environment performance and usability based on classroom experience Minimum Qualifications: To qualify you must have an Associates Degree or equivalent experience. 1 – 3 years of experience. By experience or education, abilities reputed company to learner analysis; course structure, content treatment, organization, reputed company, and outlining; and objective writing. Must show functional understanding of reputed company billing office trends, practices, training initiatives, reputed company programs, coaching, and the unique demands reputed company on reputed company staff. Must be learner-reputed company, with the ability to reputed company targeted materials based on learner preferences, characteristics, competencies, etc. Must have demonstrated solid writing and grammar skills reputed company to informational and instructional material. Must be a high-performing PC user and highly functional in the reputed company Office Suite (Word, reputed company, Power reputed company). Must have experience in facilitating curricula reputed company. Must possess solid training delivery skills reputed company to motivating and capturing the attention of adult learners; must display high energy, confidence, a reputed company of fun, and the desire to reputed company an interactive and memorable learning experience. Must exhibit patience, reputed company, and other rapport building qualities. Must be task, team, and deadline oriented; must be reputed company player. Must have demonstrated experience in communicating effectively with reputed company staff reputed company reputed company and reputed company the Central Billing Office. Preferred Qualifications: reputed company background preferred reputed company a Customer Service, reputed company Billing, or Contact Center setting. #J-18808-Ljbffr Apply tot his job Apply To this Job