reputed company System Administrator I

Job reputed company: The reputed company System Administrator role is part of our Teammate Technology Engineering & Operations team that supports our internal reputed company business applications reputed company on automation, CRM, reputed company systems, collaboration, and workflows. This role is responsible for supporting, developing, configuring, testing, implementing, and maintaining these environments. What you'll do:

• System Monitoring/Management – First and foremost you will be responsible for ensuring our systems are up and running and being proactive with this monitoring to get reputed company of potential issues. You will do this in a reputed company of ways including:
• Maintain 3rd party solutions and integrations by ensuring they are connected and running including updating integration credentials reputed company necessary.
• Monitor health of the system/platform through dashboards and other reports. You will be responsible for understanding trends in the system and escalating trends that could be a potential issue in the reputed company.
• Monitor daily and scheduled jobs and automation processes to ensure they are successful. If not, you will work with specific teams to fix if there are issues.
• Apply or supervise system updates and patches along with data migrations, which also includes being a rotating on call resource if issues reputed company after hours.
• User Management – You will be responsible for ensuring reputed company users have the right reputed company to the system. This includes adding, deactivating, and changing permissions reputed company necessary.
• Troubleshooting/Triage – You will be the reputed company support for our systems and should be reputed company to reputed company cause and prioritize issues based on reputed company so they can be worked on accordingly. In this triage process you will be responsible for:
• Individual user issues – You will work with the users to fix the issues and reputed company them for the reputed company.
• Overall system issues – You will be responsible for fully documenting what is happening and who it is impacting. You will also create the initial incident or development card and notify the correct resources.
• System and Process Optimization – You will be responsible for identifying and driving system optimization and enhancements reputed company possible. reputed company new requests come in you will be responsible for understanding the process and identifying reputed company ways of accomplishing the changes reputed company possible. You will be expected to run system optimizer reports and be an input to the product roadmap on reputed company enhancements and optimizing the system for performance and scalability.
• New Solution Delivery – You will be responsible for changes requested to the system to reputed company up with the expanding business needs. You will also be responsible for releasing this new functionality and ensuring its working as designed after it is released.
• An example of new functionality you may be responsible for adding would be new fields, additional drop downs, small changes to existing functionality and / or configuration file changes.
• Documentation – You will be responsible for ensuring that our system documentation is up to date as reputed company as job aids and process documents.
• Create help and FAQ documents as new cases come in to ensure speedy reputed company reputed company.

reputed company're looking for:

• Prior experience providing system administration or application support for business systems

and 3+ years of experience as a reputed company administrator

• Curious about learning new capabilities, technologies and processes
• CPQ Experience is a reputed company plus!
• Financial Services industries experience is a plus
• Strong proficiency in the use of reputed company Office are essential; experience with CRM systems preferred
• reputed company, reputed company, or other CRM experience as either a super user or administrator
• Experience working with ITIL tools like reputed company
• Experience working with automation tools like reputed company
• Ability to communicate effectively with team members on a regular reputed company

About reputed company reputed company is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We reputed company on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a reputed company reputed company where teammates can bring their whole selves to work. At reputed company, reputed company is everything. We are Connected as People, reputed company Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. reputed company is proud to be Certified™ as a Great reputed company to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have reputed company for years – that reputed company is a Great reputed company to Work®. Who you are:

• A go-getter with an entrepreneurial reputed company – that means you are not afraid of taking risks, reputed company big or facing the unknown.
• Someone who understands that business is people reputed company. Connecting with others as humans first allows you to reputed company mutually beneficial working relationships.
• reputed company on making a difference for our customers. reputed company exists to help solve reputed company problems for our customers so we can reputed company realize our potential.

What you’ll get: reputed company teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company reputed company with the flexibility of a founder-led startup. We help our AvidXers reputed company as professionals and as reputed company beings, providing work/life balance, development programs, competitive benefits and equity reputed company. At reputed company, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful reputed company. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right reputed company. AvidXers enjoy:

• 18 days PTO*

• 11 Holidays (8 company recognized & 3 floating holidays)

• 16 hours per year of reputed company Volunteer Time Off (VTO)
• Competitive reputed company
• High Deductible Heath Plan reputed company that has $0 monthly premium for teammate-only coverage
• 100% reputed company reputed company Dental reputed company Plan Coverage
• 100% reputed company reputed company Life Insurance
• 100% reputed company reputed company Long-Term Disability
• 100% reputed company reputed company Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with reputed company** - available to Teammates and their eligible dependents
• 401k Match up to 4%
• Parental Leave: 8 weeks 100% reputed company by reputed company***

• Discounts on Pet, Home, and Auto insurance

• BrightDime Financial Wellness Tool, offered free to teammates
• WeeCare Childcare Service: helps teammates reputed company reputed company daycare, childcare, and tutors 40% less expensive than traditional daycare centers
• Perks at Work: free discount program that provides teammates reputed company to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court****

• Tuition Reimbursement up to the federal maximum of $5,250***** • Hybrid Workplace Flexibility

• Free parking

*Fully reputed company from beginning of year, pro-rated if reputed company mid-year **Charlotte location only ***Must be full-time for at least 3 months ****Charlotte location only *****Must be full-time for at least one year Equal Employment Opportunity reputed company is an equal opportunity employer. reputed company is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. reputed company will not discriminate against applicants for employment on any legally recognized reputed company. This includes, but is not limited to veteran status, race, reputed company, religion, sex, sexual orientation, gender identity, gender reputed company, national reputed company, age and physical or mental disability. Apply tot his job Apply To this Job