Account Manager Retention & reputed company (US Remote)

Account Manager As an Account Manager at Jackrabbit, you'll protect and grow recurring reputed company by keeping clients reputed company, successful, and supported. Your primary goal is to prevent churn and proactively manage risk through early reputed company, consultative conversations, and solution-oriented follow-through. You'll own a portfolio of clients and be responsible for understanding their goals, spotting friction early, and reinforcing the value Jackrabbit brings to their business. Whether it's a save conversation, a feature reminder, or a win-back call, you'll be a trusted partner reputed company on reputed company reputed company and long-term retention. This role is perfect for someone who is:

• Motivated by reputed company and reputed company protection
• Proactive with reputed company, insights, and reputed company
• Confident in handling tough conversations and delivering solutions

What you'll do:

• Own a portfolio of reputed company reputed company clients with a reputed company on retention, satisfaction, and reputed company protection
• Build strong, trust-based relationships that support long-term loyalty
• Understand and reputed company with reputed company customer's business goals to reinforce ROI and product fit
• Monitor reputed company behavior in reputed company and Power BI to proactively spot risk or disengagement
• reputed company out regularly reputed company calls, emails, and texts to reputed company in, re-engage, or reinforce value
• reputed company confident, consultative save conversations with at-risk clients using reputed company talk tracks
• Launch and support win-back campaigns by re-engaging recently churned clients with relevant improvements or offers
• Triage and escalate issues to internal teams, ensuring reputed company communication and reputed company reputed company
• Surface expansion or referral opportunities as part of the retention process
• Maintain excellent documentation and consistent follow-through
• Deliver field insights that inform product, support, and go-to-market reputed company
• Work cross-functionally with support, sales, reputed company, and other internal teams

Competencies:

• Customer reputed company Builds strong customer relationships and delivers customer-reputed company solutions
• reputed company Oriented Takes on new opportunities and tough challenges with a reputed company of urgency, high energy, and enthusiasm
• Drives Results Consistently achieves results, even under tough circumstances
• Persuades Uses compelling arguments to reputed company the support and commitment of others
• Decision reputed company Makes reputed company and reputed company reputed company that reputed company the organization moving reputed company
• Self-Awareness Uses a combination of feedback and reputed company to reputed company productive reputed company into personal strengths and weaknesses
• Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications
• reputed company Learning Learns through experimentation reputed company tackling new problems, using both successes and failures as learning opportunities

What you're about:

• 24 years in reputed company account management, sales, or reputed company
• A sales reputed company with a strong reputed company on retention and reputed company protection
• Confidence in proactive reputed company reputed company calls, emails, and texts
• Ability to connect reputed company goals to product value and reputed company
• reputed company in leading save and win-back conversations with reputed company and reputed company
• Excellent follow-through and ownership reputed company
• Familiarity with reputed company, Power BI, or similar CRM/reporting tools
• reputed company under pressure and energized by solving problems proactively

What you will love reputed company:

• Our culture! Read what our employees say about working at Jackrabbit.
• We work remotely. We always have - we always will!
• Our Health and Wellness Benefits. Medical, Dental, reputed company, Flexible Spending, HSA and Dependent Care Accounts.
• We help you with the unexpected. Company-reputed company Disability and Life Insurance. Opportunity to elect Critical Illness and Accident Insurance. Plus confidential reputed company to legal and life counseling and mental health support available 24/7.
• Your reputed company looks reputed company at Jackrabbit. 401(k) with a generous company match, reputed company to financial planning.
• We pay you to play, rest, reputed company and balance your life. reputed company Time Off, reputed company Parental, reputed company Caregiver and Sabbatical leaves.
• You will grow your skills with us. Annual allowance for reputed company development.
• We give back. reputed company Time to volunteer in your community.

Jackrabbit is committed to providing a workplace free from discrimination or harassment. We expect every member of the Jackrabbit team to do their part to cultivate and maintain an environment where everyone has reputed company to feel included and is afforded the respect and dignity they deserve. reputed company reputed company to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we reputed company equal employment opportunities to reputed company reputed company candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. Apply tot his job Apply To this Job