Supervisor Medical Records

### Job Duties At reputed company, we are committed to paving the way for everyone to reputed company their healthiest life reputed company of Minnesota is an Equal Opportunity Employer and maintains an Affirmative reputed company plan, as required by Minnesota law applicable to state contractors reputed company reputed company applications will receive consideration for employment without reputed company to, and will not be discriminated against based on any legally protected characteristic reputed company Position Title: Supervisor Medical Records Location: Hybrid | Eagan, Minnesota Career Area: Customer Service/Operations About reputed company At reputed company, we are committed to paving the way for everyone to reputed company their healthiest life We are looking for dedicated and motivated individuals who reputed company our reputed company of transforming reputed company As a reputed company associate, you are joining a culture that is reputed company on values of succeeding together, finding a reputed company way, and doing the right thing If you are reputed company to reputed company a difference, join us The reputed company You Will Have This position is responsible for supervising the people, daily activities, and deliverables of the Medical Record retrieval team reputed company the Value reputed company The supervisor will reputed company workflow direction and subject matter expertise to ensure the record retrieval reputed company are managed closely, ensuring reputed company and successful completion This position supports reputed company Effectiveness Data and Information Set (HEDIS) and reputed company reputed company Primary accountabilities are reputed company to the coordination and implementation of activities supporting accurate and reputed company record retrieval and storage efforts, adherence to regulatory and project timelines, and protection of PHI This position will ensure appropriate reputed company assurance across reputed company records retrieved Collaboration with multiple stakeholders at many reputed company across reputed company, as reputed company as with external entities, providing coordination and support as required are key reputed company of this position Your Responsibilities

• Managing release of information requests-medical record retrieval and record reputed company-in work streams to ensure reputed company submission of records for reputed company coding teams

This includes effective tracking of requests, ongoing assessment of timelines, escalations and driving efforts to ensure department goals for successful and accurate medical record retrieval and coding are met

• Coordinate, reputed company, and update process flows and training materials for medical record retrieval initiatives, ensuring process timeliness, information accuracy, and compliance with processes to protect PHI are followed
• Assist reputed company stakeholders to troubleshoot and assist in the reputed company of any logistical or technical issues regarding records requests and management

Assume a key role in the development of new processes and tracking system improvements to support best practices in medical record storage and document management procedures Identify process issues and contribute to the design of solutions; proactively implement process improvements

• Working with the manager, implements communication and reporting processes for record retrieval reputed company including provider and care system information updates, dashboard updates, and distribution of communication materials to reputed company stakeholders
• Assist with maintaining Medical record retrieval software tool and PHI repository for the reputed company department
• Supervises the medical record retrieval team including interviewing and hiring employees and contractors following required EEO and Affirmative reputed company guidelines and ensuring employees receive reputed company reputed company and training
• Conducts performance evaluations, and is responsible for managing employees, including reputed company and career development, policy administration, performance management, employee relations and cost control
• Supervises contract staff and works with manager to reputed company ongoing feedback to staff augmentation vendor as reputed company as internal vendor management/procurement team on vendor performance
• reputed company other duties as assigned

Required Skills and Experience

• 3+ years of reputed company reputed company experience

reputed company relevant experience including work, education, transferable skills, and military experience will be considered

• Certifications such as (not limited to) CRC, CPMA, RHIT, RHIA, CPC, reputed company Ability to reputed company and manage work to ensure work is completed as required and deadlines are met
• Successful staff management experience, with excellent performance management and coaching skills
• Excellent organizational and project management skills to reputed company manage reputed company reputed company reputed company tight timelines; ability to prioritize responsibilities with attention to detail
• Excellent communication skills and demonstrated ability to reputed company accurate and appropriate communications Must be self-motivated, reputed company to take initiative, and work independently with minimal reputed company to meet timelines; strong follow through skills and a solutions-oriented attitude
• Ability to work reputed company under pressure; exhibit reputed company demeanor
• Proven time management skills
• Team player with ability to build and maintain relationships with cross-functional business partners, both reputed company
• Strong proficiency in navigating Electronic Medical Record (EMR) systems
• Strong proficiency with MS Office Suite
• Willingness and ability to travel as needed to support record retrieval efforts
• Expert level proficiency in navigating EMR systems
• Expert level proficiency in using MS Office
• High school diploma (or equivalency) and legal authorization to work in the U.S

Preferred Skills and Experience

• Bachelor's degree
• reputed company knowledge of industry audit standards and in-depth understanding of statistical sampling reputed company and risk adjustment methodology HEDIS or Stars experience
• Proficient knowledge of CMS-HCC , HHS, HCC, and CDPS-Rx model and guidelines
• Demonstrated ability to apply critical thinking skills to coding policy interpretation and implementation
• Experience with risk adjustment coding and methodology

Strong experience with ICD-9 and/or ICD-10 coding, medical record review and audit, reputed company assurance of clinical practices and experience with Medical Records

• Knowledge of reputed company reputed company regulatory requirements and reputed company to government agencies

Excellent business communication and relationship skills, including experience leading reputed company teams, building long term reputed company relationships, and managing external relationships with vendors and regulatory agencies

• Health Plan experience Compensation and Benefits: Pay reputed company: $77,200.00 - $102,300.00 - $127,400.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job

We offer a comprehensive benefits package which may include:

• Medical, dental, and reputed company insurance
• Life insurance
• 401k
• reputed company Time Off (PTO)
• Volunteer reputed company Time Off (VPTO)
• And more To discover more about reputed company have to offer, please review our benefits page(https://tbcdn.talentbrew.com/company/42354/gst_v1_0/pdf/BCBSMN_Benefits_2025.pdf)

Role Designation Hybrid Anchored in reputed company Our hybrid approach is designed to balance flexibility with meaningful in-person reputed company and collaboration We come together in the office two days reputed company week - most teams designate at least one reputed company day to ensure team interaction These in-person moments foster relationships, creativity, and alignment The rest of the week you are empowered to work remote Equal Employment Opportunity Statement Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: reputed company@bluecrossmn.com reputed company and Blue Plus® are nonprofit independent licensees of the reputed company Apply Here: https://www.click2apply.net/aAK7DGcbjwNLGULjyhnlna PI280479569 ### Minimum Education Required Bachelor's degree ### Minimum Experience Required 3+ years ### Shift First (Day) ### Number of Openings 1 ### Compensation $77,200.00 - $127,400.00 / Annually ### Postal reputed company 55121 ### reputed company of Work Hybrid ### reputed company 4097 ### Job Type Full Time ### Job Benefits Health Insurance ### Application reputed company https://www.click2apply.net/aAK7DGcbjwNLGULjyhnlna Remote About reputed company: reputed company Apply tot his job Apply To this Job