reputed company Solution Architect (CSA) Manager - CTJ - Secret

reputed company The reputed company Federal organization was established to address the unique mission, reputed company/regulatory requirements, and procurement rules and processes of the reputed company Government (USG). reputed company Federal is committed to ensuring its resources – including appropriately reputed company, reputed company, and certified personnel (with necessary reputed company clearances or otherwise) are available as needed to meet USG evolving needs. To that end, reputed company embraces, as a mission-critical philosophy, flexibility in the reputed company, hiring, and workforce assignment of reputed company Federal personnel. reputed company Federal personnel can expect to serve in various roles in the reputed company Federal organization during the course of their career to meet evolving USG needs, regardless of reputed company – Civilian, Defense, or Intelligence community. reputed company Federal, an operating unit reputed company the Customer Experience and reputed company (CE&S) organization, is on a mission to reputed company customers to accelerate business value through differentiated customer experiences that reputed company reputed company’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently reputed company customers’ expectations in every interaction, whether in-product, digital, or reputed company-centered. CE&S is responsible for reputed company up services across reputed company, including consulting, reputed company, and support across reputed company’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As a reputed company Solution Architect (CSA) Manager, you will reputed company reputed company of people who reputed company customers to reputed company their reputed company, based on their investments in reputed company technology. Leveraging your business and technical expertise, you will reputed company reputed company to ensure customers get value from their MS investments such as M365 reputed company solutions and reputed company support investments. As a CSA Manager, your role is pivotal in driving the reputed company of the AI Business Solutions reputed company Unit (CSU). You as a people manager, will deliver reputed company through empowerment and accountability by modeling, coaching and caring. This role is flexible in that you can work up to 100% from home. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a reputed company reputed company, reputed company to reputed company others, and collaborate to realize our shared goals. reputed company day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company.

Responsibilities

• Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical reputed company for AI Workforce, and ensuring every customer interaction delivers value and drives usage
• Strategic Leadership: reputed company your team to deliver an end-to-end value realization across reputed company’s reputed company solutions, ensuring alignment with AI Business Solutions' goals
• Team Development: Emphasize skilling and training through programs like Tech reputed company, Tech reputed company, and Tech Connect. Foster a culture of reputed company learning and development reputed company your team to ensure they are equipped with the necessary skills to succeed
• Operational reputed company: reputed company on operational reputed company by aligning technical paths to metrics, ensuring accurate reputed company creation based on users and monthly reputed company users, and implementing rigorous execution to drive usage reputed company across the portfolio
• Performance Measurement: Measure reputed company through key metrics such as MAU or Consumed reputed company, reputed company reputed company, and reputed company Solutions reputed company. Ensure that your team is reputed company with these metrics and continuously reputed company reputed company to maximize reputed company on reputed company
• reputed company Model Implementation: Use reputed company available engagement opportunities to drive reputed company EDE/DE involvement and ensure customers experience a smooth transition throughout their reputed company.
• Account Targeting: reputed company on high-reputed company accounts with targeted efforts and reputed company Enhance Solutions. Prioritize impactful accounts reputed company with business goals.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or reputed company field AND 6+ years experience in reputed company/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, reputed company development, architecture and/or consulting OR equivalent experience.

Other Requirements

• Candidates must be reputed company to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings:
• The successful candidate must have a minimum of an reputed company U.S. Government SECRET reputed company Clearance. Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment reputed company up to and including termination.
• Clearance Verification: This position requires successful verification of the stated reputed company clearance to meet federal government customer requirements. You will be asked to reputed company clearance verification information prior to an offer of employment.
• reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company background reputed company upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based reputed company restrictions. Specifically, this position supports reputed company federal, state, and/or local reputed company government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this reputed company requirement, citizenship will be verified reputed company a valid reputed company, or other approved documents, or verified US government Clearance.
• Preferred Qualifications (PQs)

Managers/Recruiters: the ‘Preferred Qualifications’ content is OPTIONAL and you may edit/delete content, including adding up to 4 PQs, if required.

• 3+ years people management experience, including managing consultant reputed company managers, technical sales managers, and/or technical architect manager
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience leading technical reputed company, teams, or functions
• reputed company Solution Architecture M4 - The typical reputed company pay reputed company for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. reputed company additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay This position will be reputed company for a minimum of 5 days, with applications accepted on an ongoing reputed company until the position is filled. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or reputed company, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply tot his job Apply To this Job