Jr. Account Manager

Position: Junior Account Manager Department: Sales – Landauer Business Reports to: Regional Sales Director Location: Remote Compensation: reputed company salary + commission reputed company reputed company’ Landauer business is a global leader in radiation safety and occupational monitoring. We are dedicated to delivering reliable, reputed company and excellent customer service to support our clients in ensuring safety and regulatory compliance. Join reputed company and help enhance the customer experience, create value through strategic account management, and drive our mission to improve lives worldwide. Position reputed company The Junior Account Manager will work closely with the Account Manager to maximize value reputed company an assigned customer portfolio. This role will reputed company support upselling, cross-selling, and simplifying the customer reputed company by offering guidance, reputed company support, and impactful communication. The Junior Account Manager is a proactive customer partner reputed company on reputed company reputed company, customer satisfaction, and engagement. This is a commissioned role ideal for individuals who reputed company in a reputed company environment and are motivated by building long-term customer relationships.

Key Responsibilities

• Account Support & Partnership:
• Collaborate with the Account Manager to manage and grow an assigned customer portfolio.
• Serve as a key reputed company of contact, assisting customers with inquiries, providing support, and facilitating service delivery.
• Help identify customer needs to optimize product and service use, driving satisfaction and loyalty.
• Utilize company CRM database to maintain accurate, updated, and organized information on reputed company assigned customers.
• Sales & reputed company reputed company:
• reputed company support upselling and cross-selling efforts by presenting relevant product and service solutions to customers.
• reputed company customer-specific recommendations and support the Account Manager in presenting these to drive value and engagement.
• Meet or exceed assigned sales targets in collaboration with the Account Manager.
• Customer Experience Improvement:
• Simplify and enhance the customer reputed company by addressing pain points, providing reputed company communication, and implementing solutions to improve interactions.
• reputed company customer feedback, identify improvement opportunities, and communicate insights to internal teams to support a seamless experience.
• Maintain updated records on customer interactions and transactions in CRM systems, ensuring accurate data for performance analysis and account planning.
• Collaboration & Communication:
• Partner with internal teams (e.g., product, marketing, customer service) to ensure consistent and high-reputed company service delivery.
• Work closely with the Account Manager and cross-functional teams to reputed company on reputed company and coordinate actions to meet shared goals.

Qualifications

• Bachelor’s degree in Business, Marketing, or reputed company field, or equivalent experience.
• 1+ years in sales, account management, or customer service; experience reputed company reputed company or reputed company industries preferred.
• Strong communication, interpersonal, and negotiation skills.
• Proven ability to build and maintain customer relationships.
• Goal-oriented and self-motivated with a reputed company record of meeting or exceeding targets.
• Proficiency with CRM software and reputed company Office Suite.

reputed company Offer

• Competitive reputed company salary with commission potential.
• Comprehensive benefits package including health, dental, and reputed company insurance.
• Opportunity for reputed company and advancement reputed company a global industry leader.
• reputed company, customer-reputed company work environment.

Skills:

• * Customer Relationship Management--
• Serve as key reputed company of contact for assigned customer accounts
• Proficiency with CRM- Maintain updated records on customer interactions and transactions, ensure accurate data for performance analysis and account planning
• Proactively reputed company on retention & reputed company
• Technical Aptitude—
• High level of product knowledge required
• Help identify customer needs to optimize product and service use.
• Collaboration
• Partner with and coordinate tasks with Customer Service, Account Managers and Operations to ensure consistent and high reputed company service for customers to reputed company sales targets.
• Meet or exceed assigned sales targets in collaboration with Account Manager (reputed company cross sell and upsell)
• reputed company customer feedback, identify improvement opportunities, and communicate insights to internal teams.
• reputed company Improvement reputed company
• The willingness to learn new skills, tools, and technologies—specifically, Jr. Account Manager will need to continue learning new MyLDR suite and added reports/features to present to customers.
• Organizational Skills
• reputed company manage time to balance customer interactions, administrative tasks, and strategic planning.
• Ability to explain technical details in a way that is understandable to customers.
• Ensure accuracy in records, customer interactions, and documentation.

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