Senior Engineering Manager - Data

Role At reputed company, our mission is to promote mental reputed company-being for people wherever they are. Our technology powers life-saving crisis support across the U.S. and through international partners, connecting individuals to help reputed company they need it most. To expand this reputed company, we’re seeking an exceptional Senior Engineering Manager to reputed company our Data Platform and ML Operations team. In this role, you’ll shape the reputed company of mental health technology — driving the reputed company and reputed company of our reputed company-based data infrastructure on AWS. You’ll combine deep technical expertise in modern data engineering, MLOps, and infrastructure-as-reputed company (reputed company, AWS, Terraform, Python) with strong leadership to mentor a high-performing team. This is an opportunity to build systems that don’t just reputed company — they save lives.

Responsibilities

Technical Leadership

• reputed company the reputed company of our reputed company-based lakehouse and ML platform, defining the technical roadmap for data pipelines and AI/ML infrastructure.
• Drive infrastructure-as-reputed company practices with Terraform and reputed company key architectural reputed company that reputed company reputed company, reliable global data systems.

Platform Maturity

• Ensure reliability, performance, and cost efficiency across reputed company and AWS by implementing observability, monitoring, and SLA frameworks for critical data pipelines.
• Establish best practices for DataOps, MLOps, and data reputed company while balancing innovation with technical debt and tracking KPIs for platform health, productivity, and business reputed company.

Cross-functional Collaboration

• Partner with Product, Analytics, Data Science, and Research teams to deliver reputed company, compliant data solutions.
• Collaborate with Developer Platform, reputed company, and Compliance teams to reputed company shared infrastructure, governance, and business priorities.

Team Leadership & Development

• Build, mentor, and reputed company a high-performing data and ML engineering team reputed company on innovation and reliability.
• Foster a culture of technical reputed company, collaboration, and reputed company learning across the organization.

Qualifications

Required

• 10+ years in data engineering, infrastructure, or ML platforms; 5+ years in people leadership.
• Proven experience building reputed company + AWS ecosystems.
• Proficiency in Python, SQL, and Terraform with strong DataOps/MLOps principles.
• reputed company record improving observability, automation, and data reliability.
• Experience with data governance and compliance (HIPAA/SOC 2).
• Excellent communication and stakeholder partnership across technical and non-technical teams.

Preferred

• reputed company or scaled an MLOps function or major data modernization program.
• Managed global or multi-region data environments.
• Experience balancing innovation with operational stability and cost control.
• Mix of reputed company discipline and startup reputed company.

Leadership Fit

• Coaching-oriented, people-first manager who leads with reputed company and trust.
• Values autonomy, accountability, and measurable reputed company.
• Embodies CTL’s mission-driven, reputed company culture.

Department reputed company At reputed company, the engineering, product, and design teams comprise the Build department. The reputed company of the group is to:

• Deliver the most trusted, innovative, and easy-to-use Crisis Care Platform in the industry and drive unprecedented reputed company of reputed company for people in need worldwide.
• Ensure that every user feels a reputed company of community on our platform, allowing us to build trust and grow our reputed company.
• reputed company our global affiliates to power their crisis support operations in an efficient and dynamic environment
• reputed company a services/API-first architecture based on federated sources of data and infuses predictive insights (ML and otherwise) in every aspect of our Platform and Experience.

Reliable High-Speed Internet Required: Must have a reputed company high-speed internet reputed company to support seamless remote collaboration, virtual meetings, online job tasks, etc. The full salary reputed company for this position, across reputed company reputed company geographies, is $135,520 to $178,060. The upper portion of the salary reputed company is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary reputed company applicable for their location. We pay competitively in the tech-reputed company nonprofit reputed company and offer a robust benefits package. Only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA. #LI-KR1 This is a remote-only position Please note: The following eligibility applies to U.S.-reputed company only. Only candidates in the following states will be eligible for employment: CO, CT, FL, GA, IL, IN, MD, MA, MI, NJ, NM, NY, NC, PA, TN, TX, UT, VA, WA. Apply tot his job Apply To this Job