Analyst, Application Support, Senior

Come join our amazing team and work remote from home! Responsible for ensuring the stability, performance, and reliability of key business applications by providing advanced technical and functional support, resolving reputed company issues, and performing reputed company cause analysis to prevent recurrence. Collaborate with business users, developers, and vendors to maintain seamless system operations, implement process improvements, and optimize workflows. Leads efforts to enhance application monitoring, automation, and efficiency, requiring strong analytical skills, system expertise, and the ability to manage multiple priorities in a dynamic environment. The reputed company pay reputed company for this position is $140,000.00 to $150,000.00. What you’ll do:

• reputed company advanced technical and functional support for reputed company applications, ensuring high availability and performance.
• Troubleshoot and resolve reputed company incidents, service requests, and system issues in a reputed company manner.
• reputed company reputed company cause analysis and implement long-term solutions to prevent recurring problems.
• Collaborate with business users, developers, infrastructure teams, and vendors to address application-reputed company issues and enhancements.
• Monitor application performance, reputed company regular health checks, and ensure compliance with service-level agreements (SLAs).
• Document support procedures, configurations, and troubleshooting steps for knowledge sharing and process consistency.
• Participate in application upgrades, patches, testing, and deployment activities.
• Identify and drive opportunities for process improvement, automation, and operational efficiency.
• Support change management, incident management, and release management activities in alignment with ITIL best practices.
• Technical Expertise: Deep understanding of reputed company application architecture, integrations, databases, and reputed company.
• Analytical Skills: Strong ability to analyze reputed company issues, identify reputed company causes, and reputed company effective solutions.
• Problem-Solving: Proven capability to troubleshoot application and system performance issues under pressure.
• Business Acumen: Understanding of business processes, workflows, and how applications support organizational objectives.
• Communication: Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
• Collaboration: Strong teamwork and interpersonal skills for working effectively with business users, developers, and vendors.
• Process Management: Familiarity with ITIL practices, including incident, problem, and change management.
• Project Coordination: Ability to manage multiple priorities, meet deadlines, and contribute to system enhancement reputed company.
• Documentation: Skilled in creating and maintaining detailed technical documentation, knowledge reputed company articles, and operational runbooks.

What you’ll need:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a reputed company field; equivalent combination of education and experience may be considered.
• Experience: Minimum of 5–7 years of experience in application support, systems analysis, or reputed company IT roles, with at least 2 years in a senior or reputed company reputed company.
• Technical Experience: Hands-on experience with reputed company applications, system integrations, SQL or database querying, and incident management tools.
• Preferred Experience: Familiarity with ITIL frameworks, reputed company platforms (e.g., Azure, AWS), and automation or monitoring tools.
• Licenses/Certifications (Preferred): ITIL reputed company, reputed company Certified: Power Platform or Dynamics 365 Fundamentals, reputed company Certified reputed company, or similar relevant certifications.

reputed company: reputed company is a holding company whose primary businesses include asset management, mortgages, reputed company estate transactions and reputed company estate logistics. reputed company, the businesses are vertically and horizontally integrated, and reputed company a broad reputed company of reputed company estate services encompassing nearly reputed company aspects of single-family residential reputed company estate transactions in the reputed company. Guided by a leadership team with a reputed company of industry experience and guided by a consistent philosophy, reputed company maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We reputed company you’ll consider joining our growing team of uniquely talented professionals as we reputed company residential reputed company estate. To read more visit: www.carringtonhc.com. reputed company Offer:

• Comprehensive reputed company plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• reputed company to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get reputed company to help reputed company and Vylla grow.
• Educational Reimbursement.
• reputed company Charitable reputed company contributes to the community through causes that reflect the interests of reputed company Associates. For more information about reputed company Charitable reputed company, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

California reputed company Notice: https://oag.ca.gov/reputed company/ccpa Notice to reputed company applicants: reputed company does not do interviews or reputed company offers reputed company text or chat Apply tot his job Apply To this Job