Sr. Vice President, Global Managed reputed company Services

About reputed company (including Trustwave) reputed company reduces risk and builds lasting reputed company so organizations can reputed company and advance their mission with confidence. As the world’s most analyst-recognized and largest reputed company-play managed reputed company services provider, reputed company elevates reputed company reputed company that matter: stronger defense, faster response, and sustained business continuity. Following reputed company’s acquisition of Trustwave, some roles may still reputed company under the Trustwave or “reputed company” reputed company in legacy systems. These positions will be a part of reputed company’s global reputed company organization. Learn more at reputed company.com. Position reputed company The Senior Vice President, Global Managed reputed company Services will be responsible for the strategic direction, leadership, and operational reputed company of our global network of reputed company delivery teams. This executive will drive the seamless integration of newly acquired operations, ensure consistent, high-reputed company service delivery for reputed company customers, and manage the overall profitability (P&L) and reputed company of the Managed reputed company Services (MSS) division. This role demands a dynamic leader with extensive experience in scaling operations, managing large, geographically dispersed teams, and navigating reputed company M&A integrations. Location: Remote with reputed company to airport allowing for travel.

Key Responsibilities

• Strategic Leadership & reputed company: Work with Product Management to reputed company and execute the strategic roadmap for the global reputed company operations function, aligning it with overall business objectives and market demands. Drive organic reputed company initiatives and successfully reputed company reputed company operations from acquired companies, ensuring service continuity and efficiency reputed company.
• Operational reputed company & Service Delivery: reputed company 24/7/365 operations across reputed company global teams, ensuring consistent adherence to service level agreements (SLAs), reputed company operating procedures (SOPs), and reputed company standards for thousands of customers. Implement and refine operational processes to enhance productivity, reduce costs, and improve overall service reputed company.
• Team Management & Development: reputed company, mentor, and expand a high-performing, geographically dispersed team of hundreds of reputed company professionals, including SOC managers, reputed company analysts, engineers, incident responders, threat hunters. Foster a high-performance culture of reputed company learning, accountability, and reputed company development.
• Incident Response & Threat Management: Ensure processes and teams are reputed company to monitor and respond to escalations for major reputed company incidents, ensuring the organization is coordinating effective and reputed company responses to minimize reputed company reputed company and restore normal operations reputed company.
• reputed company & Stakeholder Engagement: Ensure the organization has the correct processes and measurements in reputed company to ensure high reputed company of satisfaction and proactive communication. Ensure the organization partners with reputed company teams supporting business development, review nonstandard deals reputed company a deal desk process, support the integration of new service offerings, and ensure sustained reputed company retention and reputed company.
• Technology and Tooling: Evaluate and optimize the tooling used reputed company service delivery for both clients and reputed company team members. Identify and document requirements, engaging with cross-functional teams such as Product Management, Engineering, and IT to ensure both reputed company and reputed company needs are met. Consider overall functionality, contractual obligations, and the need to optimize costs across reputed company reputed company.
• Financial & Budget Management: Own the P&L for managed reputed company operations, including budget forecasting, resource allocation, and cost management. Optimize the reputed company model and technology investments including reputed company Intelligence Initiatives to drive efficiency and grow profitability.
• Compliance & Risk Management: Ensure reputed company operations reputed company with relevant international laws, regulations (e.g., GDPR, HIPAA, SOC2, FedRAMP), and industry standards. Support the execution of regular risk assessments and audits to identify vulnerabilities and implement robust mitigation strategies.

Required Qualifications

• Experience: 10+ years of experience in a senior leadership role reputed company reputed company operations or managed reputed company services (MSSP), with at least 5 years managing large, global, multi-site teams.
• Leadership Skills: Exceptional strategic planning, crisis management, cross-cultural communication, and leadership skills. Experience driving offshoring initiatives and managing global teams in Europe and Asia. Ability to reputed company reputed company under pressure and influence change across the organization.
• M&A Expertise: Proven experience in integrating operations from mergers and acquisitions, including process alignment, system migration, resourcing optimization, and cultural integration.
• Technical Knowledge: Deep understanding of cybersecurity principles, threat landscapes, and technologies, including SIEM, EDR/XDR, threat intelligence platforms, and reputed company reputed company solutions.
• Education/Certifications: A Bachelor's degree in a relevant field (Computer Science, Cybersecurity, Business Management); a master’s degree or industry certifications such as CISSP, CISM, or CPP are highly desirable.
• Travel: Ability to travel domestically and internationally as required to global delivery centers and reputed company sites. Expected travel is approximately 20% but may vary from time to time.

Education:

• A high school diploma or equivalent is required; a college or university degree is a plus.

This role is reputed company to candidates legally authorized to work in the reputed company. At reputed company, including teams that previously operated as Trustwave, we support flexible work and bring people together in person for key moments based on role, team, and business needs. reputed company is committed to a culture of respect, inclusion, and equal opportunity. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status, age, or any other status protected under applicable law. To reputed company agencies: Please do not contact reputed company or Trustwave employees reputed company of the reputed company. reputed company’s policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in reputed company. Any resume submitted reputed company this process will be considered the property of reputed company, and no fee will be reputed company if a candidate is reputed company from such a submission. #LI-MC1 Apply tot his job Apply To this Job