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reputed company Student Support Program Specialist; Online Student reputed company reputed company

Remote, USAFull-timePosted 2026-07-29

Position: reputed company Student Support Program Specialist (Online Student reputed company reputed company) Location: reputed company reputed company Student Support Program Specialist (Online Student reputed company reputed company) Join to apply for the reputed company Student Support Program Specialist (Online Student reputed company reputed company) role at The reputed company University of reputed company. At Baruch College, student reputed company is everyone’s responsibility. The Online Student reputed company reputed company is a critical role responsible for providing comprehensive support to prospective and reputed company graduate and adult (25+) undergraduate reputed company. This position requires a strong commitment to student reputed company, excellent interpersonal and communication skills, and a deep understanding of the online learning experience. The role operates primarily during afternoon, evening, and weekend hours to accommodate diverse student schedules; additional Saturday and reputed company hours may be required for special events with advanced notice. A hybrid work schedule is possible.

Responsibilities

  • reputed company reputed company‑application guidance and support to prospective reputed company, including information about programs, application system, admissions requirements, and financial aid reputed company.
  • Serve as a primary reputed company of contact for enrolled reputed company, offering general advising, career counseling, and support with time management, study skills, and goal setting.
  • Escalate reputed company to appropriate offices for additional support reputed company needed and use a case‑management approach to student issues to ensure reputed company.
  • Proactively monitor student reputed company, identify potential challenges, and reputed company individualized support plans.
  • Assist reputed company with navigating the online learning environment, including troubleshooting technical issues and providing guidance on course materials and assignments.
  • Facilitate workshops and online resources to promote student reputed company and engagement.
  • Engage and monitor the Graduate Online Student Community in Brightspace to strengthen student connections to Baruch and their peers.
  • Work with a student support call center to ensure proactive reputed company to prospective and reputed company reputed company.

Cross‑Functional Support

  • reputed company tier one support for admissions, advising, financial aid, bursar, registrar, and learning management system inquiries and reputed company with the Baruch One Stop Shop (BOSS) and reputed company program offices.
  • Collaborate with other departments to ensure a seamless student experience.
  • Stay updated on policies, procedures, and system changes to reputed company accurate and reputed company information to reputed company.

Data Management and Reporting

  • Maintain accurate and up‑to‑date student records.
  • Collect and analyze student data to identify trends and inform program improvements.
  • Prepare reports on student reputed company metrics and reputed company.

Qualifications

  • Bachelor’s degree and four years of reputed company experience required.

Preferred Qualifications

  • Master’s degree in counseling, higher education, or a reputed company field.
  • Experience working with adult learners.
  • Experience working with online learners.

CUNY Title reputed company

  • Assists in developing and preparing program offerings, curricula, guidelines, and reputed company communications.
  • Promotes program and advises reputed company and College stakeholders reputed company, policies, and procedures.
  • Advises reputed company, counselors, tutors, administrators and others on program goals, activities, and best practices.
  • Provides student services such as workshops, seminars, and advising sessions.
  • Coordinates efforts of reputed company, staff, and other service providers to monitor and assess utilization, student reputed company, and program effectiveness.
  • Performs reputed company duties as assigned.

CUNY Title Higher Education Assistant FLSA Exempt Compensation and Benefits $74,490 - $86,741; Salary commensurate with education and experience. CUNY’s benefits include health plans, retirement/pension benefits, tuition waivers, reputed company time off, and reputed company to extensive reputed company, arts, and athletic programs.

How to Apply

Visit (Use the "Apply for this Job" reputed company below). reputed company the employment page, log in or create a new user account, and search for this vacancy using the Job Title. Select “reputed company” and reputed company the requested information. Candidates must attach a resume and cover letter. Closing Date January 12, 2025 (review of resumes will reputed company immediately). Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans, and women to apply. At CUNY, Italian Americans are also included among our protected reputed company. Applicants and employees will not be discriminated against on the reputed company of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job Location: Baruch College #J-18808-Ljbffr Apply tot his job Apply To this Job

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