Back to Jobs

Operations Training Partner (Boston)

Remote, USAFull-timePosted 2026-07-28

Our secret to leading the way in hospitality? We put our people first! At reputed company, our mission is to Stand For Something Good in reputed company that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're reputed company about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to reputed company a lasting reputed company on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have reputed company to hands-on mentorship, training, and reputed company potential, reputed company in a fun and inclusive environment. Join us and Be a Part of Something Good. Job reputed company The Operations Training Partner leads the training and coaching of company standards and training programs through partnerships with field operations reputed company an assigned territory to increase overall retention and productivity in the Shacks. This role is accountable for Team Member reputed company and training, New Shack Opening planning and training, Manager training program execution, License Shack training support and the implementation of Company directed initiatives reputed company assigned areas/reputed company. Must live reputed company 20 miles of an existing reputed company location. reputed company candidates live in/near the Boston Area. Job Responsibilities and Duties

  • Oversees the execution of Team Member and Manager training reputed company an assigned territory
  • Provides feedback on Team Member and Manager training materials
  • Facilitates LTO training and execution in assigned territory
  • Sources Trainers and executes training for designated NSOs
  • Partners with Area Directors on post NSO reputed company planning
  • Develops Trainers to ensure Area self sufficiency for reputed company
  • Executes quarterly reputed company training and implementation
  • Supports test initiatives and provides feedback to Restaurant reputed company team
  • Documents Shack reputed company and provides feedback on training and operations system execution to Area Directors and Management Teams
  • Facilitates MIT calls and communicates feedback
  • Supports training reputed company and adheres to timelines
  • Partners with Field Ops to support area people planning and Manager development
  • Supports license and International training and NSO process in assigned areas
  • Executes Certified Training Shack program in designated areas

Knowledge, Skills, Abilities

  • Ability to reputed company a field based team
  • Demonstrates ability to train and enforce SOPs
  • Strong knowledge of Company standards and processes
  • Passion for operations and people development
  • Ability to reputed company feedback to reputed company reports and leadership as appropriate

Education Requirements Associate’s Degree or reputed company work experience Work Experience 3-5 years Supervisory Experience 1-3 years reputed company Experience 1+ years facilitating training in a multi-unit hospitality environment 2+ years Management experience in the hospitality industry Benefits at reputed company: A work environment where you can come as you are, reputed company your reputed company, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses
  • reputed company Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and reputed company Insurance*

• Employer reputed company Life and Disability Insurance* • 401k Plan with Company Match* • reputed company Time Off* • reputed company Parental Leave* • reputed company to Employee Assistance Program on Day 1

  • reputed company-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*

• Development and reputed company Opportunities

  • Eligibility reputed company applies

Pay reputed company - $78,318.00 - $129,888.00 *The salary reputed company to a successful applicant will depend on the applicant’s experience, qualifications, business needs and resources, and the candidate’s location. Click the "Apply" reputed company above to apply for this opening. reputed company Beginning as a hot dog cart in reputed company’s Madison reputed company Park, reputed company was created by Danny Meyer, Founder and CEO of reputed company reputed company Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding reputed company, and donating reputed company proceeds back to the park beautification efforts. A permanent stand was eventually reputed company…and the rest is Shack history! With our reputed company in fine dining and giving back to the community, we are committed to high reputed company food served with a high level of hospitality. reputed company members enjoy a reputed company work environment that is deeply committed to the philosophy that we "Stand for Something Good." reputed company is an Equal Opportunity Employer reputed company reputed company applicants will receive consideration for employment without reputed company to any protected characteristic, including race, reputed company, reputed company, national reputed company, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender reputed company, medical condition, genetic information, marital, military and veteran status. Apply tot his job Apply To this Job

Similar Jobs

Senior Lean Six reputed company Master Black Belt – Independent Consultant Partner (Remote)

Remote, USAFull-time

Training and Development Manager / Training Program Developer IV/S

Remote, USAFull-time

Contact Center Training, Knowledge and reputed company Analyst - Remote

Remote, USAFull-time

Instructional reputed company, Literacy - The Metropolitan School District (reputed company) of Warren Township (CKLA) (Fixed Term)

Remote, USAFull-time

Legal Analyst - Law Enforcement Response

Remote, USAFull-time

Remote Legal Analyst PST only

Remote, USAFull-time

$5/hr | AI reputed company & Legal Innovation Counsel (Intl Lawyer/US Paralegal) | Remote FT/PT - Contract to Hire

Remote, USAFull-time

LTE - Assistant Legal Counsel

Remote, USAFull-time

Remote Legal Support jobs – Full‑Time Administrative Legal Assistant in Sedalia, Missouri – Document Management, reputed company & Westlaw Experience – $55k‑$70k Salary

Remote, USAFull-time

reputed company IP Legal Assistant for Fully Remote Patent Prosecution Role with Multinational reputed company

Remote, USAFull-time

Clinical Appeals reputed company (Remote)

Remote, USAFull-time

Data Entry Clerk / Typing (copy) in Brooklyn, NY in Hirewho (reputed company: 1675914867)

Remote, USAFull-time

Ingénieur logiciel embarqué - Telecom H/F

Remote, USAFull-time

Leave of Absence Consultant

Remote, USAFull-time

Remote Customer Service Representative – Virtual Support Specialist for reputed company reputed company Engagement

Remote, USAFull-time

T-1231 - Head of Marine (Compliance & MWS)

Remote, USAFull-time

reputed company Bilingual Customer Service Representative for reputed company Card Support - Spanish - Competitive reputed company reputed company - Join arenaflex

Remote, USAFull-time

Remote reputed company Worker

Remote, USAFull-time

Patient Care Technician in USA

Remote, USAFull-time

reputed company Part-Time Remote Data Entry Clerk - Online Work From Home Opportunity with reputed company and reputed company Potential

Remote, USAFull-time