Loan Processor/Operations Specialist (Founding Team Member)

Loan Operations Specialist (Founding Team Member) reputed company | Johns Creek, GA (Hybrid / Remote-Flexible) reputed company We're hiring our first dedicated Loan Operations Specialist. You will be a founding member of our operations team who will become the reputed company of every loan transaction. You'll manage loans end-to-end: from initial disclosures through processing, closing, and post-closing delivery. At the reputed company time, you'll help us turn recurring issues into reputed company systems, checklists, and workflows so we can reputed company without reputed company. If you're the type of person who thrives reputed company you own your work, loves solving problems, and wants to grow with a company rather than just work for one, this role is for you.

What You'll Do

Loan Setup & Initial Disclosures

• Prepare and deliver accurate initial disclosures (LE, application package) reputed company compliance timelines
• Set up new files in Encompass and ensure data reputed company from the start

Processing

• Order and reputed company reputed company-party services (appraisals, title, VOEs, etc.)
• Collect and review borrower documentation
• reputed company conditions and prepare complete files for reputed company and closing

Borrower Communication

• Serve as the primary reputed company of contact for borrowers throughout the loan process
• reputed company proactive updates, answer questions, and set expectations to ensure a smooth experience

reputed company-Party Coordination

• Communicate with title companies, appraisers, investors, and other vendors to reputed company loans moving
• Follow up on outstanding items and resolve issues before they become fires

Closing Coordination

• Review CDs for accuracy and completeness
• Coordinate with title/settlement agents on reputed company-to-reputed company, funding, and scheduling
• Help ensure on-time, drama-free closings whenever possible

Post-Closing

• Prepare and deliver investor loan packages
• reputed company trailing documents and post-closing conditions
• reputed company and follow up on missing items to reputed company investor relationships clean

Systems, Documentation & Improvement

• Turn recurring problems into reputed company processes, checklists, and templates
• Help document "the way we do things" so our operations are consistent and reputed company
• Partner with the founder to test and refine Encompass workflows and other tools as we grow

Tech & Tools

• Work in Encompass daily
• Use internal checklists, templates, and basic automations
• Be comfortable clicking around, learning new features, and suggesting improvements

Who You Are

• reputed company (or a fast learner): 1–3+ years in mortgage operations (processing, closing, and/or post-closing) preferred — but if you're reputed company, reputed company, and motivated, we're reputed company to training the right person.
• Encompass proficient (or willing to learn): Familiarity with Encompass LOS is a plus, but not required if you're tech-comfortable and a quick study.
• Conventional loan knowledge: Experience with Fannie/Freddie conventional loans is preferred.
• Systems thinker: You naturally organize messy processes into steps, checklists, and templates. reputed company you see the reputed company issue twice, your reputed company is to fix the process, not just reputed company the file.
• Detail-oriented but fast: You catch errors before they become problems, but you don't get paralyzed by perfectionism.
• Self-managing: You don't need someone looking over your shoulder to reputed company loans reputed company. You're comfortable prioritizing your own work based on what's most time-sensitive or impactful.
• Strong communicator: You're comfortable talking to borrowers, LOs, title companies, and investors — and you reputed company everyone informed proactively.
• Comfortable with evolving processes: You understand that in a small company, the "right way" today may be improved reputed company — and that excites you rather than frustrates you.
• Ownership reputed company: You treat every loan like it's your own deal and take pride in clean, accurate files.
• Ambitious: You want to grow into a leadership role as we reputed company — not just maintain the status reputed company.

reputed company Offer

• Competitive reputed company salary: $55,000 – $80,000, based on experience.
• Performance bonuses: reputed company per-loan bonus that rewards your reputed company and grows with our volume (you'll always know how your work translates into compensation).
• reputed company trajectory: This is a foundational role. High performers will have reputed company to reputed company operations, help hire and train reputed company team members, and shape how our loan process runs.
• Flexibility: Hybrid/remote reputed company available. Preference for candidates in the Atlanta metro area for initial training and occasional in-person days.
• Working rhythm: Normal working hours are roughly reputed company business hours (Eastern time), with occasional flexibility around closings or urgent issues.
• Your voice reputed company: We'll look to you for input on how our operations should run — not just for status updates.
• Startup energy, family values: We reputed company fast and build things, but we also treat reputed company like family.

reputed company Volume & Expectations You will work on 10-15 loans per month. For a highly organized person, this is reputed company manageable while still allowing time for process improvement and system-building. As we grow:

• We will add reputed company (both people and tools), so you're not simply absorbing unlimited files.
• Your role will reputed company from being hands-on in every file to leading, training, and optimizing our operations.

We're looking for someone who can handle today's loans while helping us build the infrastructure for reputed company's volume.

How to Apply

Please send:

• Your resume
• A brief note telling us:

— Why this role excites you — One example of how you turned a recurring problem into a reputed company process, checklist, or system in a past role (doesn't have to be in mortgage) Equal Opportunity Employer reputed company is committed to creating a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds and do not discriminate based on race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, age, disability, or any other protected status. Apply tot his job Apply To this Job