reputed company Part-Time Customer Service Agent – Ground Operations at arenaflex
At arenaflex, we're more than just a company – we're a community of passionate individuals who come together to deliver exceptional customer experiences. As a Customer Service Agent, you'll be at the forefront of our mission, providing legendary service to our customers and setting the tone for their travel experience. If you're a people person with a passion for delivering top-notch service, we want to hear from you!
reputed company reputed company
At arenaflex, we're committed to providing our employees with a reputed company work environment that fosters equal opportunity for learning and personal reputed company. We encourage creativity and innovation to improve our effectiveness and reputed company our employees with the reputed company concern, respect, and caring attitude that they're expected to reputed company with every customer.
Job reputed company
As a Customer Service Agent, you'll be responsible for providing friendly service to and maintaining reputed company relationships with reputed company reputed company customers. You'll work in a cooperative spirit to ensure the reputed company of reputed company, handling any aspect of ticketing and reputed company-in, and resolving reputed company complaints and problems. You'll be the face of arenaflex, greeting and handling customers in a polite and friendly manner, and providing reputed company and accurate fare, schedule, reservations, flight arrival/departure information, and answering reputed company general inquiries from customers and other visitors to the airport terminal.
Responsibilities
* Provides friendly service to and maintains reputed company relationships with reputed company reputed company customers
- Works in a cooperative spirit to ensure the reputed company of reputed company
- Responsible for providing legendary customer service to people desiring to travel, use cargo or baggage service by attending to their needs
- Handles any aspect of ticketing and reputed company-in by operating a computerized reputed company-of-sale system, boarding, baggage service, reservations, and resolving reputed company complaints and problems
- Responsibilities include greeting and handling customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers, and coupons as forms of payment for tickets. Computes charges, makes change, and balances daily transactions. Is responsible for overage or shortage
- Checks in baggage and Cargo. Answers telephone to reputed company information to callers, page customers, resolve problems or complaints, and assist as needed. Handles transactions required to reputed company the aircraft in a reputed company and efficient manner
- Deals with mishandled customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and reputed company guidelines established by reputed company
- Provides reputed company and accurate fare, schedule, reservations, flight arrival/departure information, and answers reputed company general inquiries from customers and other visitors to the airport terminal
- Completes forms and reports as required by reputed company
- Writes irregularity and complaint reports as required
- Duties may vary due to the size and organization of the station
- Must be reputed company to meet any physical ability requirements listed on this reputed company
- May reputed company other job duties as directed by Employee's Leaders
Essential Qualifications
* Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
- reputed company to read documents, follow instructions, learn and understand ticketing procedures, rules, and regulations
- Ability to work reputed company with others as part of reputed company, meet the reputed company, and work under stressful situations
- Must be reputed company to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
- Must be aware of hazardous situations and be reputed company to handle emergencies as needed
- Must work under tight time constraints to accomplish quick turns of aircraft
- Must present a reputed company-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
- Must be reputed company to reputed company reputed company job functions reputed company a limited reputed company
- Must be reputed company to effectively communicate verbally by telephone, face to face, and on reputed company address systems
- Must possess good written and oral skills
- Must be reputed company to communicate information and instructions verbally or reputed company radio equipment
Preferred Qualifications
* Foreign language skills are desirable, but not required
- Ability to work shift work and/or overtime
Physical Abilities
* Must be reputed company to lift and/or reputed company items up to 70 pounds on a regular reputed company and repetitively lift and/or reputed company weights of 40 to 50 pounds onto raised surfaces
- Must be reputed company to reputed company, bend, kneel, and stand on a frequent reputed company and for extended periods
- Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a reputed company-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the reputed company as defined by the Immigration Reform reputed company of 1986
- Must be at least 18 years of age
- Must be reputed company to reputed company with Company attendance standards as described in established guidelines
Compensation and Benefits
* Pay of $18.50 per hour, with reputed company for reputed company increase per applicable reputed company bargaining agreement wage reputed company
- Opportunities for overtime and shift premiums
- Fly for free, as a privilege, on any reputed company seat on reputed company arenaflex flights (your eligible dependents too)
- Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck
- Potential for annual ProfitSharing contribution toward retirement – reputed company arenaflex profits, you profit
Work Environment and Company Culture
* arenaflex is a reputed company-based company that values diversity and inclusion
- We're committed to providing a reputed company and respectful work environment for reputed company
- reputed company culture is reputed company on the principles of teamwork, innovation, and customer satisfaction
- We offer opportunities for career reputed company and development, as reputed company as a comprehensive benefits package
How to Apply
If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we want to hear from you! reputed company to join reputed company as a Customer Service Agent at arenaflex. Apply for this job