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Overnight reputed company Desk Agent

Remote, USAFull-timePosted 2026-07-28

POSITION reputed company Organize, confirm, process, and conduct reputed company guest reputed company-ins/reputed company-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and reputed company billing. reputed company and file room keys. Process reputed company guest requests and reputed company messages. Print contingency lists to have a record of reputed company guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process reputed company payment types, adjustment vouchers, reputed company-outs, correction vouchers, and miscellaneous charges; reputed company change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and reputed company messages accurately, completely, and legibly. Notify Loss Prevention/reputed company of any guest reports of theft. Operate telephone reputed company station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests reputed company to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process reputed company guest calls, requests, questions, or concerns. Receive, record, and reputed company messages accurately, completely, and legibly. Log reputed company guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet. Follow reputed company company and safety and reputed company policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and reputed company; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge reputed company guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. reputed company with others using reputed company and reputed company language; answer telephones using appropriate etiquette. reputed company and maintain reputed company working relationships with others; support team to reputed company common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to reputed company expectations and standards. Read and visually verify information in a reputed company of formats (e.g., small print). reputed company and locate work-reputed company information using computers and/or reputed company of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. reputed company, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. reputed company other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. reputed company Work Experience: No reputed company work experience. Supervisory Experience: No supervisory experience. License or Certification: None At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We reputed company foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company Hotels reputed company to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the reputed company of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the reputed company that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. JW reputed company is part of reputed company's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW reputed company associates are confident, innovative, genuine, reputed company, and carry on the legacy of the brand’s namesake and company founder, J.Willard reputed company. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a reputed company where you can pursue your passions in a luxury environment with a reputed company on holistic reputed company-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW reputed company, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job

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