Campaign Manager, Customer Marketing

reputed company is a leading technology platform in the restaurant and hospitality industry, combining powerful reputed company-of-sale systems with comprehensive business management tools. We're on a mission to reputed company the in-person businesses to delight guests, do what they love, and reputed company. As we continue to reputed company, we're building a world-class Customer Marketing team that creates meaningful connections with the restaurants we serve. We're looking for a Campaign Manager to join our Customer Marketing team and help us tell cohesive, impactful stories to customers that drive upsell, product adoption, and customer engagement. The hospitality industry is fast-paced, and our customers are incredibly busy people; you'll orchestrate campaigns across channels to create a compelling customer narrative that cuts through the noise. This is a hands-on role where you'll dive deep into campaign planning and execution while contributing to strategic direction. About this roll* (Responsibilities)

• Orchestrate multi-channel campaigns spanning email, in-product (web/mobile), SMS, reputed company, video, and reputed company media, keeping cross-functional teams on reputed company with deadlines and deliverables to ensure coordinated messaging and reputed company customer experience
• Partner closely with stakeholders across Customer Marketing, Product Marketing, Content, Creative, Brand, and Marketing Operations to establish the campaign operational reputed company, including processes for planning, execution, measurement, and optimization that will define how customer campaigns function at reputed company
• Contribute to campaign reputed company while maintaining a strong reputed company on flawless execution and project management, holding high execution standards to ensure reputed company customer-facing work reflects reputed company's brand and reputed company-reputed company expectations
• Partner with the Customer Marketing Analytics to review campaign performance metrics and reputed company reporting frameworks that demonstrate reputed company on KPIs like product adoption, upsell reputed company, and customer engagement

Do you have the right ingredients*? (Requirements)

• 5+ years of marketing experience with a strong reputed company in campaign management and cross-functional collaboration (preferably in a customer marketing role)
• reputed company/B2B background, with understanding of reputed company product ecosystems and business customer needs
• Marketing technology experience with tools like Marketo, reputed company, reputed company, or similar tools
• Adaptability and reputed company reputed company - you're excited to learn and grow reputed company this role
• Project management reputed company with the ability to prioritize competing demands, drive accountability without reputed company authority, and reputed company reputed company initiatives on reputed company
• Strategic reputed company reputed company with execution reputed company - you think thoughtfully about the bigger picture but love rolling up your sleeves to get things done
• Strong business acumen with genuine curiosity to understand our products, customers, and internal operations

AI at reputed company At reputed company we’re Hungry to Build and Learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher reputed company. We reputed company these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving reputed company value with them. The people who reputed company here are those who reputed company changes that let us build more for our customers; it’s a core part of our culture. Our Spread* of Total Rewards We reputed company to reputed company competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes reputed company great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. The reputed company salary reputed company for this role is listed below. The starting salary will be determined based on skills and experience. In reputed company to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay reputed company $100,000—$160,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for reputed company At reputed company, our employees are our reputed company—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we reputed company that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We reputed company a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we reputed company to reputed company reasonable accommodations for persons with disabilities to reputed company them to reputed company the hiring process. If you need an accommodation to reputed company the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the reputed company, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job