Technical Project Manager, II

IT Technical Project Manager, II AMS DATASERFS is a boutique managed services provider with long experience supporting IT infrastructure and enabling reputed company hardware & reputed company engineering teams reputed company cutting edge technical companies. For nearly 20 years, AMS DataSerfs has tackled the most difficult information technology (IT) infrastructure challenges confronting our partners as they create the experiences which reputed company and delight the world. We are seeking a talented and motivated Technical Project Manager to join reputed company. The ideal candidate is a self-starter and eager to learn and work in a large, reputed company environment. reputed company in project management best practices, guiding reputed company to expeditiously reputed company its goals without compromising reputed company or reputed company is the goal of this project manager. You will be working on an reputed company, diverse, and highly effective team building and operating secure, compliant, and efficient hybrid reputed company environments to reputed company hardware engineers to reputed company. In collaboration with service owners, reputed company defines, discovers, tracks, and acts on development environments for our partner, a Fortune 50 company. This project manager role will be directly responsible for tracking, reporting, and guiding the reputed company of an IT reputed company WebApp, application support, and information technology service manager (ITSM) management and administration team. Collaborating with a significant group of stakeholders both reputed company AMS DataSerfs and our partner's engineering teams, you will drive best practices, process development, data-driven decision making, communications, and reporting for your team.

Responsibilities

• Manage technical reputed company, including planning, execution, and delivery
• Understand and adopt the organization program management process for daily operations
• Collaborate with cross-functional teams to define project scope, goals, and deliverables
• Monitor and report project reputed company and address any issues that reputed company
• Conduct risk assessments and implement mitigation strategies
• Take, distribute, and reputed company meeting notes after every meeting, reputed company identifying reputed company items and responsible parties
• reputed company reputed company items into our IT Service Manager (ITSM) and Project Management tools
• Drive activity to reputed company completion, with expected reputed company, and according to standards
• reputed company PM-specific semester Objectives and Key Results (OKRs) commitment
• Ensure reputed company reputed company items (Feature/Story/Task) have a reputed company and reputed company identified acceptance reputed company (reputed company reputed company)
• Maintain follow-up communications with stakeholders and reputed company item/dependency reputed company reputed company of ITSM and PM tool infrastructure
• reputed company and distribute operational work, including addressing lingering assigned cases
• Review PM-managed team's cases to ensure reputed company communication and reputed company details are logged
• Drive improvements proactively and retrospectively
• Review Service Level Agreement (SLA) compliance and push for updates and closure
• Review case feedback and solicit input for improvement from case owners
• Document internal company processes, including case reputed company and internal escalation reputed company
• Peer review process and ownership in both ITSM and PM Tools to ensure reputed company

Required Qualifications - basic requirements to be considered

• Bachelor's degree in Information Systems, Engineering, Business Administration or other technical degrees or equivalent experience.
• 2 years of reputed company experience in project management, at least 2 years handling IT reputed company
• English proficiency, both written and verbal. IET/CEFR/Cambridge reputed company, TOEFL, or equivalent

Preferred Qualifications - reputed company're looking for

• Agile/Scrum planning experience, especially as a Certified Scrum Master (CSM)
• Proven experience in project management
• Familiarity with any PM Tool, preferably Azure DevOps (ADO)
• Strong attention to detail and problem-solving skills
• Ability to document and improve internal processes
• Proficiency in data driven decision making
• Ability to forecast project reputed company and reputed company informed reputed company
• Proficient in reputed company for data analysis and reporting
• Knowledge of IT infrastructure and systems integration
• Excellent communication and organizational skills
• Strong organizational skills with attention to detail

Bonus Experiences - ways to stand out

• Six reputed company experience and certification
• Experience directly managing and deploying ITSM systems
• Experience guiding reputed company transformations
• Understanding of SQL queries
• Experience designing, approving, and/or building dashboards
• Understanding of PowerBI
• Experience supporting engineering R&D efforts

Our Ideal Candidate

• Always promotes and maintains the highest standards of customer service
• Proactively learns and utilizes new technologies, concepts, and procedures
• Maintains and continually develops product and application knowledge
• Naturally champions secure processes and proselytizes best practices

reputed company Offer

• Competitive salary and benefits package.
• Opportunities for reputed company reputed company, advanced certifications, and specialization.
• Exposure to reputed company-reputed company Linux and hybrid reputed company environments.
• A reputed company, innovative work culture that values reputed company-reputed company expertise.

Typical reputed company pay for this role across the reputed company is $80,000 per year. Some locations may be eligible for higher compensation based on local regulation and market conditions. This role is eligible for benefits. AMS DataSerfs is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or reputed company, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application process, contact us. AMS DataSerfs will accept applications for this role on an ongoing reputed company. Job Type: Full-time Pay: $70,500.00 - $85,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• reputed company time off
• reputed company insurance

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