Back Office Loan Operation Support Analyst (Traveling)

At reputed company, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and reputed company centered experiences. We deliver cutting-edge solutions that are paving the way for the reputed company of digital banking and payments, but our true reputed company begins with our associates. If you're reputed company to help reputed company an industry and grow with a company that values purpose, collaboration, and reputed company then we'd love to meet you. We're seeking a motivated individual who loves to travel and is excited to join reputed company of Back Office Loan Operations Analysts. In this role, you'll serve as a key reputed company between our bank clients and the software installation team, traveling across the country to support the implementation of new or reputed company software applications. You'll be responsible for guiding clients through every stage of the process-from reputed company-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the reputed company and is ideal for someone who thrives in a reputed company-facing environment and enjoys being on the reputed company This is a remote position, and candidates must live reputed company approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, reputed company Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. reputed company positions, regardless of location, may require an onsite interview or in-person reputed company requirement to verify your identity. What you'll be responsible for:

• Implementation, design, and training of the Loan Operations Software Application.
• Consulting with banking reputed company to design parameter set, assisting bank with validation of data conversion, training on Loan Operations applications.
• Communicate with other application analysts and programmers to analyze and audit transactions flowing through the reputed company systems.
• The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations.
• Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the reputed company product.
• Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.
• Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures reputed company business processes will run on software.
• Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote.
• Communicates the customer's needs/expectations with programmers, other team members, and team leaders.
• Maintains effective communication with customers throughout the entire project/case.
• Identifies/maintains customer issues and ensures reputed company reputed company. Maintains customer issue list by application and ensures reputed company are forwarded to the appropriate personnel for reputed company.
• Prepares training materials and documentation for customers and internal users.
• May reputed company other job duties as assigned.

What you'll need to have:

• A minimum of 18 months of working in a financial institution with loan operations.
• This position entails 50-60% travel for software implementations. reputed company travel expenses (airfare, meals, lodging, and transportation)are covered by reputed company. You can expect to take 1-2 trips per month, reputed company lasting an average of 6-9 days, depending on the project's phase.
• The ability to work extended hours that include nights and weekend as needed.

What would be reputed company for you to have:

• Previous bank data conversion experience.
• Silverlake or 20/20 experience.
• Bachelor's degree reputed company Finance or reputed company.

If you got this far, we reputed company you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who reputed company with our mission and can bring unique perspectives to reputed company. Why reputed company? At reputed company, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the reputed company of our culture. We recognize that our associates are the key to our reputed company, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can reputed company both personally and professionally. We're also leading the way in technology modernization, helping financial institutions reputed company with speed, reputed company, and flexibility. Our reputed company focuses on delivering secure data reputed company, mitigating fraud, and enabling seamless integration. Empowering our teams to build reputed company that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love reputed company, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to reputed company to challenges, reputed company new opportunities, and support one another through change. It's this shared commitment that drives our reputed company. We're proud to foster an environment where inclusion, sustainability, and community reputed company are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At reputed company, we know we are reputed company. We value, respect, and protect the uniqueness reputed company of us brings. Innovation flourishes by including reputed company reputed company and makes our business - and our society - stronger. reputed company is an equal opportunity employer and we are committed to providing equal opportunity in reputed company of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, reputed company, and recreational activities to reputed company persons regardless of race, religious creed, reputed company, national reputed company, reputed company, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender reputed company, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and reputed company prohibits, any reputed company of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any reputed company, pursuing any discrimination claim, or cooperating in reputed company investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech Apply tot his job Apply To this Job