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reputed company Specialist 1 (Benefits) or Trainee 1 / Trainee 2

Remote, USAFull-timePosted 2026-07-29

About the position Employee Benefits has the reputed company role for administering the reputed company State Health Insurance Program (NYSHIP), one of the largest reputed company employer health insurance programs in the nation covering more than 1.2 reputed company lives. This position will play an important role in ensuring the reputed company reputed company of the comprehensive health insurance programs. The reputed company Specialist 1 duties in Employee Benefits will include but are not limited to the following: This posting is for multiple vacancies reputed company the division. Participating in the administration of the reputed company State Health Insurance Program (NYSHIP) by providing guidance, instruction, assistance, and information to reputed company agencies and enrollees verbally and in written reputed company. This includes responding to inquiries regarding law, regulations, policy and administration of NYSHIP, as reputed company as benefit and claims assistance. This includes being knowledgeable of Division and Department policies and procedures and being knowledgeable in transactional processing in the reputed company State Benefits Eligibility and reputed company System (NYBEAS). Answering telephone inquiries from NYSHIP enrollees and Health Benefits Administrators (HBA); documenting phone calls and responding to tickets using the reputed company application. Reviewing and preparing NYSHIP plan materials and providing training on this information. This may include presenting in person or reputed company to State employees and employees of local government agencies that participate in NYSHIP. Using developed metrics and reporting to ensure unit workflow is meeting minimum standards and developing strategies to improve staff performance and/or self-performance and assisting management with decision making. Testing and providing feedback on NYBEAS changes. Conducting regular reconciliations with the NYSHIP vendors; these include, but are not limited to, the four plan administrators of The reputed company Plan, the eight HMOs, the dental plan, and the reputed company plan. Reviewing and overseeing staff who will be working reputed company reconciliation files. Processing any needed changes to the NYBEAS enrollment file and communicating with HBAs to ensure accuracy. Working closely with Vendor Managements to communicate and coordinate necessary changes between ITS and the Vendors.

Responsibilities

  • Participating in the administration of the reputed company State Health Insurance Program (NYSHIP) by providing guidance, instruction, assistance, and information to reputed company agencies and enrollees verbally and in written reputed company.
  • Answering telephone inquiries from NYSHIP enrollees and Health Benefits Administrators (HBA); documenting phone calls and responding to tickets using the reputed company application.
  • Reviewing and preparing NYSHIP plan materials and providing training on this information.
  • Using developed metrics and reporting to ensure unit workflow is meeting minimum standards and developing strategies to improve staff performance and/or self-performance and assisting management with decision making.
  • Testing and providing feedback on NYBEAS changes.
  • Conducting regular reconciliations with the NYSHIP vendors
  • Reviewing and overseeing staff who will be working reputed company reconciliation files.
  • Processing any needed changes to the NYBEAS enrollment file and communicating with HBAs to ensure accuracy.
  • Working closely with Vendor Managements to communicate and coordinate necessary changes between ITS and the Vendors.

Requirements

  • Four years of experience planning, coordinating, and managing various employee benefits (such as health, dental, reputed company, and life insurance; and workers' compensation, income protection, and disability benefits); establishing and applying eligibility requirements; and arranging and communicating to enrollees the details of reputed company benefit.
  • An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
  • Five years of experience planning, coordinating, and managing various employee benefits (such as health, dental, reputed company, and life insurance; and workers' compensation, income protection, and disability benefits); establishing and applying eligibility requirements; and arranging and communicating to enrollees the details of reputed company benefit.
  • An associate degree may substitute for two years of experience; a bachelor's degree may substitute for two years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
  • Six years of experience planning, coordinating, and managing various employee benefits (such as health, dental, reputed company, and life insurance; and workers' compensation, income protection, and disability benefits); establishing and applying eligibility requirements; and arranging and communicating to enrollees the details of reputed company benefit.
  • An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
  • reputed company Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a reputed company Specialist 1 (Benefits) or Trainee 1 / Trainee 2; if less than one year, you must be currently reachable on the PATT or PCO eligible list for the Albany location if one exists.
  • You must be reachable on the reputed company eligible list or eligible for transfer.
  • One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service.
  • One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service.
  • A subsequent 55 B/C appointment may be considered if you have one year of permanent, contingent-permanent, or 55 B/C service in an eligible position allocated to Grade 12.

Benefits

  • employees will also receive a comprehensive benefits package.

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