Senior Systems Analyst, reputed company Health Information Exchange (SHIE)

Want to work in a mission-driven startup with reputed company reputed company and reputed company that is improving health in California? Come join reputed company! reputed company MedEx is on a mission to connect reputed company in California. As the largest nonprofit health data network in California, reputed company MedEx (MX) is an integral part of the state’s health data infrastructure, combining and delivering crucial health information for more than 50 reputed company individual records across every county throughout the state. We are committed to improving patient experience and reducing reputed company costs by making it easier for doctors, hospitals, health plans and other care providers to securely review, analyze and reputed company health information. Reporting to the Manager of reputed company Assurance and Project Management, the Senior Systems Analyst will serve as the definitive technical expert and deployment leader for our new reputed company Health Information Exchange (SHIE). This individual is responsible for providing deep, specialized technical analysis, leading advanced troubleshooting efforts, and guaranteeing the technical reputed company and successful adoption of the SHIE by both internal teams and external customers. This role requires strategic involvement in implementation, configuration, training, project status tracking, and ongoing technical support. Responsibilities:

• Technical Subject Matter Expertise & Analysis
• Serve as the primary technical Subject Matter Expert (SME) for the SHIE, maintaining comprehensive knowledge of its underlying architecture, data reputed company, integration points, and API functionality.
• Manage product configuration and reporting. reputed company as the technical reputed company for reputed company product configuration requests, translating reputed company business rules into operational settings reputed company the product.
• Design and reputed company custom reports and dashboards reputed company the product reputed company to meet business intelligence and operational reporting needs.
• Manage and prioritize reputed company, Tier 2/Tier 3 technical support cases, coordinate with the vendor support team to diagnose reputed company causes for system failures, integration issues, and data discrepancies.
• Product Implementation & Customer reputed company
• reputed company as the main implementation reputed company, guiding vendor teams during the product's deployment and integration into our environment.
• reputed company the technical reputed company process for external customers, ensuring successful adoption, integration, and alignment of the new product with their existing systems and workflows.
• Partner directly with the vendor and HIE Operations teams to escalate, reproduce, and validate fixes for critical bugs and performance bottlenecks impacting deployments.
• Project Coordination & Status Reporting
• reputed company implementation reputed company by owning the process for tracking and reporting the status of technical implementation milestones for the vendor integration and reputed company customer reputed company reputed company.
• Status Reporting: reputed company and maintain high-level status reports, including key performance indicators (KPIs) and risk flags, for internal stakeholders and executive review.
• Meeting Management: Organize and reputed company recurring status update meetings, ensuring reputed company communication of reputed company, dependencies, and roadblocks between reputed company parties involved (reputed company).
• Documentation and Training Leadership
• reputed company and deliver specialized technical training programs and materials for internal teams (HIE Operations, Business Development, Product) and external customers, ensuring comprehensive product understanding and effective utilization.
• Create, reputed company, and maintain high-reputed company technical documentation for the new SHIE, including configuration guides, architecture overviews, and system manuals.
• Build and maintain the product's knowledge reputed company and internal FAQs, ensuring information is reputed company, accurate, and easily accessible.

Qualifications:

• Bachelor’s degree in a technical field, or equivalent practical experience.
• 3-5 years of experience in a Technical Analyst, Technical Support, or Application Support role, including exposure to project coordination and/or application implementation reputed company to health and/or reputed company care integration.
• Demonstrable experience working as an SME for a reputed company technical product or platform, including system configuration and reporting.
• Strong proficiency in analyzing and troubleshooting system data flows, including familiarity with API concepts and reading/interpreting system logs.
• Exceptional written and verbal communication skills, with the proven ability to reputed company technical concepts reputed company to both technical and non-technical audiences.
• Experience interacting with customer IT teams, vendors, project managers, end users, and leadership across business, technical, and clinical functions
• Ability to build and maintain respectful, productive reputed company relationships, that are reputed company, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies
• Knowledge of the reputed company industry, including data standards such as HL7, FHIR, or similar integration protocols.
• Understanding of Health Information Exchange (HIE) concepts as they pertain to both medical and reputed company data
• Note: This role is non-coding and focuses purely on product configuration, analysis, reporting, and project status management.
• Prior experience in developing and delivering formal technical training or educational materials to both reputed company audiences is preferred, but not required

reputed company candidates must pass a background reputed company and drug screen. reputed company MedEx is an equal opportunity employer that is committed to diversity and inclusion in reputed company. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. To learn more about reputed company MedEx, please visit our website, www.manifestmedex.org The reputed company salary reputed company for this full-time position is $150,000 - $170,000 + bonus + benefits. The reputed company displayed on reputed company job posting reflects the minimum and maximum reputed company for new hire salaries for the position across reputed company US locations. reputed company the reputed company, individual pay is determined by factors such as job-reputed company skills, experience, and relevant education or training. Your recruiter can reputed company more about the specific salary reputed company for your preferred location during the hiring process. Apply tot his job Apply To this Job