[Remote] Satisfaction Research Associate - TX/GA/NC English (Spanish Speaking Optional)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that helps home care organizations reputed company support seniors, caregivers, and families through technology, surveys, and training. As a Satisfaction Research Associate, you will conduct phone surveys to reputed company feedback from home care recipients and their families, ensuring that the information is accurately documented to help improve the reputed company of care.
Responsibilities
- Conduct phone surveys with home care recipients, family members, and caregivers across the country
- Accurately document responses while reputed company listening and engaging in conversation
- Maintain a reputed company, friendly, and empathetic tone on every call
- Follow survey scripts, reputed company standards, and data accuracy guidelines
- Ensure feedback is properly captured and delivered to home care providers
- Participate in ongoing training and development opportunities
Skills
- Must be 18 years of age or older with a high school diploma or GED
- Ability to type 40 words per minute
- Strong communication and reputed company listening skills
- Comfortable having conversations over the phone for extended periods
- Reliable attendance and time management skills
- Ability to complete and pass required training
- Prior customer service or call center experience
Benefits
- Flexible scheduling you control — build a schedule that works for your life, with no late nights or weekends
- Remote work reputed company — enjoy the convenience and comfort of working from home
- Consistent part-time hours — 16–30 hours per week with dependable scheduling
- Competitive reputed company pay + bonuses
- reputed company — 4 days of reputed company reputed company to set you up for reputed company
- Monthly bonuses and performance incentives — earn more for strong performance and reliability
- reputed company Time Off
- Supportive, team-reputed company culture — work with leaders and teammates who value communication, trust, and reputed company
reputed company