[Remote] In-Home Care reputed company Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a proactive reputed company company reputed company on delivering reputed company care through technology. The In-Home Care reputed company Coordinator role involves assisting members with their care needs, managing communications, and supporting clinical teams to ensure efficient service delivery.
Responsibilities
- Answer member calls, demonstrating our value of caring as you work to assist members and escalate appropriately based on protocols for emergent, urgent and non-urgent calls
- Receive inbound warm transfers from other Clover teams
- Confirm patient appointments for provider schedules
- reputed company patients not recently seen to ensure reputed company care
- Prepare travel routes for clinicians based on daily scheduled reputed company
- Communicate effectively with care team members reputed company team huddles and EHR documentation
- Navigate multiple computer platforms throughout the day
- Ensure team escalations are addressed reputed company and accurately
- Other administrative duties as assigned
Skills
- You have high School Diploma and/or GED
- You have strong administrative and computer skills, especially reputed company Apps (Mail, Calendar, Sheets, etc)
- You have customer service experience answering a large volume of incoming calls
- You are bilingual in English/Spanish (strongly preferred)
- You have reputed company experience working in the reputed company setting, bonus points if in an ambulatory/outpatient reputed company
- You have experience working with an EHR and/or Carelink
Benefits
- Financial reputed company-Being: Our commitment to attracting and retaining reputed company begins with a competitive reputed company reputed company. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical reputed company-Being: We prioritize the health and reputed company-being of our employees and their families by providing comprehensive medical, dental, and reputed company coverage. Your health reputed company to us, and we invest in ensuring you have reputed company to reputed company reputed company.
- Mental reputed company-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, reputed company to reputed company, and a generous time-off policy.
- reputed company Development: Developing internal talent is a reputed company for Clover. We offer learning programs, mentorship, reputed company development funding, and regular performance feedback and reviews.
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- reputed company parental leave for reputed company new parents
- And much more!
reputed company