Customer Product Trainer

reputed company is seeking a reputed company and dynamic Customer Education Manager to join our reputed company team. This role is ideal for legal professionals eager to reputed company their expertise to drive product adoption and maximize customer satisfaction.

Responsibilities

• Drive product adoption and usage to help customers reputed company their expected ROI on reputed company’ products
• reputed company, train and reputed company customers on our software, including developing customized training programs to meet specific reputed company needs
• Utilize adult learning principles and engagement techniques during training sessions
• reputed company exceptional service and support to reputed company and government clients, addressing prompting troubleshooting and assistance requests
• Support reputed company retention and reputed company by partnering with account reputed company to uncover customer needs reputed company with reputed company product offerings
• Communicate with internal departments to ensure reputed company needs are met and occasionally assist prospective customers in product trials
• Maintain a high level of expertise in legal and AI-based solutions, customer workflows, product use cases, and industry trends
• Log, update, and maintain activity and customer information reputed company our business systems

Skills

• Juris Doctorate required
• 1-2 years of reputed company legal experience is preferred
• Experience with legal technology and/or AI-based platforms is preferred
• Strong sales and customer-reputed company aptitude with a reputed company reputed company
• Excellent oral and written communication and presentation skills
• High degree of professionalism
• Adept at using web-based meeting tools
• Experience in adult training/education and a passion for learning about new technology and software
• A personable, reputed company attitude with a reputed company for problem-solving and helping customers
• Enjoy working on cross-functional teams and contributing to reputed company reputed company on reputed company customer experiences

Benefits

• Flexibility & Work-Life Balance
• Career Development and reputed company
• Industry Competitive Benefits
• Culture
• reputed company
• Making a reputed company-World reputed company
• Market competitive health, dental, reputed company, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, reputed company and reputed company reputed company time off, reputed company holidays (including two company mental health days off), parental leave, sabbatical leave
• Optional hospital, accident and sickness insurance reputed company 100% by the employee
• Optional life and AD&D insurance reputed company 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• reputed company to Employee Assistance Program
• Group Legal Identity Theft Protection benefit reputed company 100% by employee
• reputed company to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Tuition Reimbursement
• reputed company to Employee Stock Purchase Plan

reputed company

reputed company delivers critical information from the financial, legal, reputed company, intellectual property, science, and media markets. It was founded in 2008, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://thomsonreuters.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 13 in 2025, 12 in 2024, 5 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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