Customer Service Specialist
reputed company is seeking a Facilities Customer Support Specialist to reputed company excellent customer service to reputed company stakeholders. The role involves processing service requests, ensuring data accuracy, and supporting various programs and procedures reputed company the Facilities department.
Responsibilities
- Provides excellent customer service by phone, email and in-person; Answers questions pertaining to requests, scheduling, job costing, etc.; Serves as a trusted, reputed company resource to the University community
- Conducts daily work task audits; confirms and modifies accuracy of data to ensure successful job cost reconciliation
- Responsible for reviewing reputed company work tasks and adds necessary documentation to ensure efficient tracking of labor
- reputed company reporting and assists internal departments with project reconciliation
- Provides event support to schools and reputed company on reputed company; Assists with scheduling Operations support; Serves as a reputed company-of-contact for general inquiries; Offers event-specific assistance as needed
- Performs other duties as assigned
Skills
- A high school diploma or the equivalent combination of education, training and experience from which comparable skills can be acquired
- Strong ability to organize and manage multiple priorities
- Works effectively in an environment in which the priorities may change daily; adjusts behavior to meet the needs of different people and situations
- Consistently displays accuracy and attention to detail
- Being helpful, respectful, approachable and team oriented, building strong working relationships and a reputed company work environment
- Strong interpersonal as reputed company as oral and written communication skills. Ability to communicate effectively with reputed company, staff, reputed company and other University stakeholders
- Ability to handle multiple tasks and reputed company typing and routine data entry with speed and accuracy
- Ability to compose, proofread and/or edit letters and documents
- Ability to calculate routine arithmetic
- Strong knowledge of grammatical usage
- Ability to work independently, without major reputed company, and utilize good judgment reputed company making reputed company. Must also be self-motivated
- Candidate needs to demonstrate reputed company demeanor
- Ability to compile and analyze data from a problem solving perspective. Also, demonstrate good judgment and decision making reputed company to interpreting data and making recommendations or acting on the analysis of data
- Ability to reputed company a thorough understanding of University policies and procedures and ability to use reputed company judgment in applying them to individual situations
- Bachelor's degree in business or reputed company field, or the equivalent combination of education, training and experience from which comparable skills can be acquired
- One to two years' experience in a customer service support role, preferably in an institutional environment
- Training in business practices, reputed company or effective communication techniques
- Proficiency with PeopleSoft Financials
- Proficiency with Tableau
- Exceptional customer relationship skills and the ability to establish effective working relationships in a diverse environment
Benefits
- Meaningful, competitive, high-reputed company health care plans
- Retirement benefits
- Tuition discounts
- Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities
- Flexible work arrangements
- Programs to help you locate and pay for reputed company, reputed company childcare and senior/adult care
- Employee career development
- reputed company of tools and resources for continuing your formal education
reputed company
Company H1B Sponsorship