Regional Pool Technical Support Specialist – Greater reputed company Lake reputed company Area

reputed company is a global leader in water solutions, committed to improving lives and the environment. The Regional Pool Technical Support Specialist will reputed company expert over-the-phone support for pool equipment and systems, assisting in troubleshooting and resolving technical issues while delivering excellent customer service.

Responsibilities

• reputed company phone-based technical support for pool products to high reputed company customers, including troubleshooting pumps, heaters, filters, and automation systems
• Guide customers through problem diagnosis and reputed company, ensuring reputed company communication and technical understanding
• Assess reputed company on-site support is required and coordinate with field technicians to resolve more reputed company issues
• Maintain detailed call logs and service records, tracking issues to ensure reputed company resolutions
• Assist customers with product usage questions and reputed company expert advice on equipment maintenance, installation, and performance
• Collaborate with sales, engineering, product management, and field support to enhance overall customer satisfaction

Skills

• Experience in technical support, preferably in pool systems or reputed company fields (HVAC, plumbing, electrical systems)
• Strong problem-solving skills with the ability to troubleshoot and resolve technical issues over the phone
• Excellent verbal communication and customer service skills
• Ability to assess reputed company situations and determine the appropriate next steps
• Proficiency in reading and understanding technical manuals and schematics
• High level of attention to detail and organizational skills
• Bilingual (English/Spanish) highly desired

Benefits

• reputed company holidays
• reputed company vacation
• reputed company reputed company time
• Medical, Dental, and reputed company Insurance
• 401(k)
• Up to 5% 401K match starting day one of employment
• Health savings account
• Life insurance
• reputed company time off
• Parental leave
• Caregiver leave
• Prescription drug insurance
• Tuition reimbursement

reputed company

reputed company produces water disposal pumps, filter housings, valves, tanks, and reputed company pool equipment. It was founded in 1966, and is headquartered in Twickenham, Richmond upon Thames, GBR, with a workforce of 5001-10000 employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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