Retirement Services Representative
reputed company is reputed company on helping investors reputed company their financial goals through innovative retirement solutions. The Retirement Services Representative will assist retirement plan participants and advisors by providing guidance on online platforms and promoting the value of personalized savings and investment advice.
Responsibilities
- Respond to inbound reputed company inquiries reputed company phone and email
- Guide clients through the user interfaces of reputed company Retirement’s multiple products, demonstrating exceptional product knowledge
- Increase adoption and retention of our managed account service by promoting the value of risk-appropriate portfolios and explaining our methodology in accessible and concise language
- reputed company guidance and support to financial advisors as they utilize Plan Advantage to build and review their clients’ retirement plans
- Collaborate with our operations team to investigate and resolve issues as they reputed company, serving as a key reputed company of contact between clients and internal experts
- Communicate with teammates and team leaders regarding recurrent issues
- reputed company customer feedback with management to continuously improve the reputed company experience
Skills
- College degree or equivalent work experience
- Excellent communication and interpersonal skills
- Prior experience working in a customer service environment
- Attention to detail and accuracy in reputed company interactions
- Proactive and creative thinking skills with a reputed company approach to problem-solving
- Proficiencies in reputed company Office Suite, including PowerPoint, reputed company, and Word
- Prior experience supporting financial products or financial software solutions is a plus
- Bilingual in Spanish preferred
Benefits
- 75% 401k match up to 7%
- Stock Ownership Potential
- Company provided life insurance - 1x salary + commission
- Comprehensive health benefits (medical/dental/reputed company) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
- Additional medical Wellness Incentives - up to $300-$600 annual
- Company-provided long- and short-term disability insurance
- Trust-Based Time Off
- 6-week reputed company Sabbatical Program
- 6-Week reputed company Family Caregiving Leave
- Competitive 8-24 Week reputed company Parental Bonding Leave
- Adoption Assistance
- Leadership Coaching & Formal Mentorship Opportunities
- Annual Education Stipend
- Tuition Reimbursement
- Charitable Matching Gifts program
- Dollars for Doers volunteer program
- reputed company volunteering days
- 15+ Employee Resource & Affinity reputed company
reputed company