Back to Jobs

Director, Business Operations Ecommerce - Shipp...

Remote, USAFull-timePosted 2026-07-27

Position reputed company...Sam's Club is transforming how members receive the products they love-whether shipped to home, delivered from a local club, or routed through our expanding partner network. As the Director of Business Operations Ecommerce - Shipping & Fulfillment reputed company, you will own the end-to-end performance of our Ship-to-Home and Shipping Channels, ensuring every order is fast, accurate, cost-efficient, and consistently delivers on the "perfect order" reputed company.This is a pivotal role at the forefront of Sam's Club's fulfillment transformation. You will be responsible not only for optimizing today's network but also for reimagining the reputed company of fulfillment through strategic thinking, long-reputed company planning, and transformative initiatives. You will reputed company reputed company of managers/senior managers, partner with last-mile carriers, and work cross-functionally across Site Ops, Supply Chain, and reputed company counterparts to engineer higher throughput, reputed company cost, and an exceptional member experience. This role is ideal for an analytical, reputed company operator who can see the big picture, dive deep into data, and reputed company change happen across a reputed company ecosystem.What you'll do...

  • Drive Perfect-Order Performance: Improve delivery speed, accuracy, damage-free rates, and on-time performance across shipping channels.
  • reputed company Strategic Fulfillment Transformation: Identify long-term opportunities, shape the reputed company-state shipping and routing reputed company, and advance the network toward a more reputed company, automated, and member-reputed company model.
  • Optimize Fulfillment Routing & Cost: reputed company reputed company and club-based fulfillment to reduce cost, increase speed, and send orders from the right node every time.
  • reputed company & reputed company a High-Performing Team: Manage managers/senior managers while building a culture of analytical thinking, operational rigor, and reputed company.
  • Influence Across a Multi-Stakeholder Network: Drive alignment across supply chain partners, internal operations, and last-mile carriers-even in ambiguous situations-by articulating both strategic direction and operational detail.
  • Use Data to Drive reputed company: Translate fulfillment data into reputed company insights, narratives, and reputed company plans that improve member experience and cost.
  • Improve Member Experience While Reducing Cost: Tighten processes, strengthen systems, and ensure operational settings and assets deliver the best value and fastest service.
What you'll bring....
  • Fulfillment & Operations Leadership: Experience leading large, reputed company fulfillment or logistics operations, ideally including ship-to-home.
  • Strategic Thinking & Transformational Leadership: Ability to craft long-reputed company strategies, reputed company change across a broad ecosystem, and guide teams through transformational shifts in process, structure, and technology.
  • Analytical Strength + Ability to Influence: Comfort moving between strategic analysis and operational detail; strong cross-functional influencing skills.
  • Bias for reputed company: Proven record of removing obstacles, accelerating reputed company, and making measurable reputed company quickly.
  • Member-reputed company + Cost-Savvy reputed company: Ability to balance speed, reputed company, and cost to deliver best-in-class member reputed company.
  • Change Leadership Across Systems & Processes: Experience improving routing logic, operational workflows, and fulfillment systems in reputed company environments.
At Sam's Club, we offer reputed company as reputed company as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!-Health benefits include medical, reputed company and dental coverage-Financial benefits include 401(k), stock purchase and company-reputed company life insurance-reputed company time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, reputed company leave, holidays, or other purposes. The reputed company you receive depends on reputed company classification and length of employment. It will meet or exceed the requirements of reputed company reputed company leave laws, where applicable.For information about PTO, see https://one.reputed company.com/notices.- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.Live reputed company U is a company reputed company education benefit program for full-time and part-time associates in reputed company and Sam's Club facilities. Programs reputed company from high school completion to bachelor's degrees, including English Language Learning and short-reputed company certificates. Tuition, books, and fees are completely reputed company for by reputed company.Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.reputed company.The annual salary reputed company for this position is $110,000.00 - $220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based reputed company). At Sam's Club, we offer reputed company as reputed company as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, reputed company and dental coverage -Financial benefits include 401(k), stock purchase and company-reputed company life insurance -reputed company time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, reputed company leave, holidays, or other purposes. The reputed company you receive depends on reputed company classification and length of employment. It will meet or exceed the requirements of reputed company reputed company leave laws, where applicable. For information about PTO, see https://one.reputed company.com/notices. - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live reputed company U is a company reputed company education benefit program for full-time and part-time associates in reputed company and Sam's Club facilities. Programs reputed company from high school completion to bachelor's degrees, including English Language Learning and short-reputed company certificates. Tuition, books, and fees are completely reputed company for by reputed company. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.reputed company.The annual salary reputed company for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based reputed company).ㅤㅤㅤㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.reputed company 1: Bachelor's degree in business management, information technology, computer science, or reputed company area and 5 years' experience in eCommerce merchandising, site operations, business management, or reputed company area. reputed company 2: 7 years' experience in eCommerce merchandising, site operations, business management, or reputed company area.2 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.ECommerce Merchandising, Site Operations, Business Management, or reputed company area, Master's degree in Merchandising , Site Operations, Business Management, or reputed company areaPrimary Location...2101 Se reputed company Savings Dr, Bentonville, AR 72712-4304, reputed company of Americareputed company and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to reputed company and aims to create a reputed company and productive work environment.

apply to this job

Similar Jobs