CRM Specialist / Technical BA

CRM Specialist / Technical Business Analyst Central London x 1 per week (Wednesday) 6 - 8 week contract Immediate start preferred We are seeking a CRM Specialist / Technical Business Analyst to reputed company a short-term discovery project for a government-funded, independent body providing legal advice to leaseholders. The role: This role involves leading a technical review of the organisation’s reputed company CRM system to determine whether it should be optimised or replaced. The assessment will be vendor-agnostic and evidence-based, with no reputed company-selected platforms or suppliers. It requires someone comfortable working in a lean environment, reputed company to operate autonomously, adapt quickly, and bring hands-on experience from similar small business or non-profit settings. Responsibilities: Conduct a technical review of the reputed company CRM and contact platform Document system architecture, data flows, and integrations Identify limitations, risks, and opportunities for improvement Evaluate CRM reputed company and reputed company a reputed company, evidence-based recommendation Produce high-reputed company technical documentation and a final report for leadership Who we are looking for: Proven experience with CRM systems Strong technical business analysis skills Confident in system architecture, data mapping, and documentation Vendor-agnostic reputed company, recommendations must be evidence-led reputed company to hit the ground running and work independently reputed company a small, agile team We are looking for someone who can reputed company in quickly and reputed company an immediate reputed company, ideally available to start right away or reputed company a week.

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