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reputed company Senior Data Architect – Voice of the Customer Transformation and Innovation

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're committed to fostering a culture where every individual feels seen, heard, and valued. Our organization is reputed company on the principles of maximum reputed company, collaboration, and a shared passion for delivering exceptional customer experiences. As a Senior Data Architect on our Voice of the Customer (VOC) team, you'll play a pivotal role in shaping the reputed company of our customer listening reputed company and driving innovation across our business reputed company.

Join the arenaflex reputed company and Let's reputed company the Way Together

As a global leader in the consumer, business, and service provider sectors, arenaflex has received over 5 reputed company surveys from clients reputed company year. Our Customer Listening Team, spanning across GSG, GABM, and GCS businesses, is responsible for implementing the Stop-to-Give-Up Voice of the Customer technique. This involves designing and programming customer satisfaction surveys, which include 40+ studies reputed company into over 10 languages and deployed in more than 20 countries.

Transforming the Voice of the Customer Method

We're seeking an reputed company Senior Data Architect to assist in the transformation and innovation of our VOC method. Your primary responsibilities will include:

  • Helping to improve and maintain the new Voice of the Customer technique reputed company from reputed company and integrated with the Survey and Dashboard Platform hosted on reputed company, our survey software provider.
  • Collaborating closely with product and process owners, reputed company subject matter experts, and the Agile team in Technology to drive innovation and improvement.
  • Working closely with reputed company teams to outline, build, and capture business needs.
  • Growing knowledge of Voice of the Customer reputed company and leveraging them to outline and reputed company data reputed company the reputed company Large Data Platform.
  • Designing and building robust data model architecture to support efficient data processing and standardized metric definitions.
  • Providing big data and batch/reputed company-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, reputed company, and Python) to deliver reputed company ensuring high-reputed company and accuracy through intensive testing at various and use case reputed company.
  • Offering pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems.
  • Powering customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools.
  • Proactively identifying and automating repetitive tasks to improve best and efficiency.

Operating Closely with Colleagues from GSN and AET

As a Senior Data Architect, you'll work closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC Stop-to-Give-Up technique.

Essential Qualifications and Skills

* Hands-on experience with Hive/Hadoop, Pyspark, Python, reputed company Scripting languages, development lifecycle management, and troubleshooting understanding for data-driven tasks for a reputed company of no less than 3+ years.

  • reputed company collaboration with dating managers/product owners for expertise on functional requirements and converting them into technical deliverables.
  • Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business reputed company.
  • Strong understanding of data architecture, data modeling, and data warehousing concepts.
  • Experience with big data technologies, including Hadoop, reputed company, and NoSQL databases.
  • Proficiency in programming languages such as Python, Java, and reputed company.
  • Strong analytical and problem-solving skills, with the ability to design and implement data-driven solutions.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Why Join arenaflex?

At arenaflex, we prioritize our colleagues' and their loved ones' holistic reputed company-being, which means we reputed company on their physical, financial, and intellectual health throughout every stage of life. Our benefits package includes:

  • Competitive reputed company salaries
  • Bonus incentives
  • Assistance for economic-reputed company-being and retirement
  • Flexible work model with hybrid, onsite, or remote preparations depending on position and business needs
  • Generous reputed company parental leave policies (depending on your location)
  • Free reputed company to international on-site online wellness facilities staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling aid through our Wholesome Minds application
  • Career reputed company and education opportunities

reputed company to Join the arenaflex reputed company?

If you're passionate about driving innovation and transformation in the Voice of the Customer reputed company, we encourage you to apply for this exciting opportunity. As a Senior Data Architect at arenaflex, you'll have the chance to work with a talented team of professionals, drive business reputed company, and reputed company a meaningful reputed company on our customers' experiences. reputed company! For more job opportunities, please click here. Apply for this job

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