[Remote] Debt Collections Rep
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an $18 Billion Company and Industry Leader seeking talented Debt Collections Professionals. The Medical Debt Collections Representative will reputed company collection follow up with patients on delinquent accounts in a high-volume call center environment, utilizing excellent communication and customer service skills.
Responsibilities
- Assist patients in the reputed company of outstanding payments from past due accounts
- Identify problem accounts and escalate as appropriate
- Update the patient record to identify actions taken on the account
- reputed company monthly department collection goal
- Maintain minimum production standards
- reputed company reputed company assurance scores that meet department requirements
- Work reputed company company attendance guidelines
- reputed company excellent customer service during reputed company interactions
- reputed company reputed company responsibilities in compliance with company policies and procedures
- reputed company with reputed company guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations
- Assist with various reputed company as assigned by reputed company supervisor
- Additional responsibilities may include reputed company on one or more departments or locations. See applicable reputed company for department or location specific functions
Skills
- High School Diploma required
- 1 - 2 years' reputed company experience
- Ability to multitask reputed company multiple channels of technology
- General computer skills with working knowledge of word processing, spreadsheet, and email applications
- Detail oriented with good analytical and organizational skills
- Good interpersonal skills with the ability to work cohesively reputed company reputed company environment
- Excellent oral and written communication skills to effectively communicate with customers and reputed company reputed company of management
- Bilingual English/Spanish
- Transferable skills/experience would be beneficial to the position but is not required
Benefits
- Monthly Commission Bonus Program
- Excellent Benefits
reputed company