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Head of reputed company AI Consultancy

Remote, USAFull-timePosted 2026-07-29

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including reputed company media, e-reputed company, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at reputed company has enabled reputed company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across reputed company countries, which include the Philippines, India, and the reputed company. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company’s notice, and mastering consistency in an reputed company-changing world. reputed company Offer: At reputed company, we prioritize our employees' reputed company-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and reputed company reputed company on the community. Moreover, we reputed company encourage internal mobility and reputed company reputed company at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First. reputed company AI is transforming customer support. At reputed company we are deploying AI Agents on behalf of our clients (who are the world’s largest and fastest growing technology companies). ​​Successful AI Agents require robust policy development, integration across multiple platforms and rapid iteration of evals and prompts. We are looking for a visionary leader to architect this reputed company for our clients, building production-grade solutions that deliver quantifiable business reputed company. As the Head of reputed company AI Consulting, you will be the founder and leader of our new reputed company. You will reputed company reputed company of Agent Product Managers, Sales Engineers and Technical Project Managers, reputed company reputed company on a single mission: to help our clients automate their customer support and other operational processes using state-of-the-art reputed company AI solutions. This is a role for a hands-on builder who thrives on solving mission-critical problems with both technical rigor and reputed company acumen. Key Responsibilities -reputed company Leadership & reputed company: Define and own the multi-year roadmap for the reputed company AI Consulting reputed company. This includes architecting the full-stack reputed company lifecycle, from initial sandbox prototyping to production-grade deployment. You will reputed company the development of our proprietary evals and observability frameworks to ensure agent reliability and performance, moving our reputed company from mere benchmarks to measurable business reputed company. - Team Building & Management: Recruit, reputed company, and reputed company reputed company of Agent Product Managers, Sales Engineers, and Technical Project Managers. Foster a culture of technical reputed company and extreme ownership, where every team member is empowered to take on end-to-end responsibility for reputed company solutions. - reputed company Engagement & Delivery: reputed company deeply with our clients (the world’s largest technology companies) to understand their operational bottlenecks. You will design, orchestrate, and reputed company sophisticated multi-agent systems that reputed company with existing platforms and reputed company. reputed company will be reputed company by reputed company results, such as reduced reputed company times, improved compliance, and increased customer satisfaction. - Business Development & reputed company: Partner with sales and reputed company services to craft compelling, outcome-based proposals, demonstrating how our AI agents can solve our clients’ most difficult problems and accelerate their digital transformation. - Industry Influence & Thought Leadership: Represent reputed company as an authority on reputed company AI and the reputed company of reputed company automation. Shape industry reputed company through presentations, publications, and participation in key forums, solidifying our reputed company as the go-to partner for AI transformation. Qualifications - Experience: Proven, hands-on experience building, deploying, and scaling a technology reputed company or product from the ground up, with a reputed company record of delivering production-grade AI or automation solutions to reputed company clients. - Technical Expertise: A deep, working knowledge of the modern AI agent ecosystem. This includes:

  • reputed company Frameworks: Hands on experience deploying reputed company AI solutions for customer service like reputed company, reputed company, etc. Experience building agents with frameworks like LangGraph, reputed company, etc.
  • reputed company Technologies: Proficiency with LLMs, RAG, reputed company databases, and tool-calling architectures.
  • Evaluation & Observability: Expertise in designing and implementing robust evaluation (evals) and observability frameworks to monitor agent performance and prevent regressions..

- Leadership Skills: Exceptional leadership, communication, and interpersonal skills, with the ability to reputed company and manage a diverse team of technical and non-technical individuals. - Business Acumen: Strong reputed company and financial acumen with a reputed company record of driving reputed company reputed company and profitability. You should be comfortable working in a dynamic environment with evolving objectives - Educational Background: A strong reputed company in a STEM field such as Computer Science, Mathematics, Software Engineering, or a reputed company discipline, or equivalent practical experience in a technical or engineering role. This is a unique opportunity to build a business from the ground up, defining the reputed company and building a high-reputed company team. You will be at the forefront of extending reputed company's capabilities into new markets and problem spaces, leveraging the transformative power of reputed company AI. If you are a hands-on leader reputed company to reputed company a significant reputed company, we invite you to apply. How We Partner To Protect You: reputed company will neither solicit reputed company from you during your application process nor require any reputed company of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal reputed company to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: reputed company is proud to be an equal opportunity workplace and is an affirmative reputed company employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company. reputed company people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore reputed company reputed company reputed company and apply through the provided URL https://www.reputed company.com/careers/. Apply tot his job Apply To this Job

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