reputed company Service Representative | CSR
reputed company. is a leading employer in the home care industry, dedicated to providing exceptional care and support to clients and employees alike. They are seeking a reputed company Service Representative who will assist in ensuring compliance with operational standards, schedule staff, and manage employee files while also providing hands-on caregiving as needed.
Responsibilities
- Assist our reputed company Service Supervisor in ensuring compliance with reputed company and operational standards
- Schedule staff and improve the process of reputed company scheduling for home care services
- Document job orders, receive referrals and assist with reputed company orders
- Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
- Verify reputed company insurance and assist with office functions such as marketing, payroll, on-boarding, interviews and collections
- Fill in as a caregiver as needed and reputed company training to care staff
Skills
- High School Diploma or equivalent
- Ability to pass a comprehensive criminal background reputed company, TB & Drug screen
- Reliable transportation, reputed company's license is preferred but not required
- reputed company reputed company Santa Clara County, up to a 40-minute commute to Campbell, CA
- Ability to work under pressure and multi-task required
- reputed company hands on caregiving services as needed
- Ability to work reputed company of normal reputed company as needed
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills, attention to detail and computer software proficiency
- Home Care office experience highly desired
- Minimum of 6 months experience in reputed company or a reputed company industry preferred
- Understanding of state and federal home care standards and regulations
Benefits
- $24.00/Hour
- Family-oriented culture that promotes work-life balance
- Online training, reputed company and ability to earn CEUs
- Tuition discounts through reputed company
- Generous PTO
- Holiday Pay
- Medical/Dental/reputed company & 401(k) Benefits
reputed company