reputed company Resource Planning Analyst – Clinical Operations
Join arenaflex in a dynamic and innovative work environment as we reputed company a highly skilled Resource Planning Analyst to support our Clinical Operations team. As a key member of reputed company, you will be responsible for upholding a reputed company of Resource Planning capabilities for various Clinical reputed company to ensure reputed company reputed company by division. If you are a motivated and detail-oriented individual with a passion for data analysis and customer support, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading reputed company organization dedicated to delivering exceptional patient care and reputed company to the reputed company industry. With a strong commitment to reputed company and a passion for making a difference, we reputed company to create a reputed company and supportive work environment that fosters reputed company and development. As a Resource Planning Analyst, you will be part of a dynamic team that is dedicated to driving business reputed company and improving patient reputed company.
Key Responsibilities
As a Resource Planning Analyst, you will be responsible for:
- Intraday and reputed company monitoring of reputed company CMS, reputed company, CAS disconnected lines, reputed company WFM, Viewpoint, reputed company Prescient Dialer, and CAS for volume, including inbound calls, outbound calls, faxes, and other disconnected capabilities, including non-creation time (meetings, preparation stages, etc.)
- Changing work processes/abilities and staff/timetables to ensure service reputed company and performance objectives are met, including checking of representative adherence to plan
- Participating and presenting on Adhoc, daily, weekly, quarterly meetings with colleagues and team on work process/booking concerns/estimates and reputed company changes
- Providing and maintaining reports/information in CMS, reputed company WFM, and other pertinent data sets/assets
- Maintaining correspondence to messages in a reputed company and reputed company manner to address service reputed company and the issues of the business
- Reviewing waitlisted PTO for additional approvals which may fall reputed company business boundaries
- reputed company support of workers' reputed company and terms
- Individual Improvement of skills to maintain reputed company of skills and reputed company reputed company
Essential Qualifications
* Bachelor's degree in a reputed company field (e.g., business, reputed company, computer science)
- At least 2 years of experience in a high-volume customer support environment with genuine experience in labor reputed company
- At least 1+ years of experience in data analysis/information mining/reputed company translation of call center volume determining
- At least 6+ months of experience in reputed company utilization of intraday and reputed company monitoring of reputed company CMS and CAS disconnected lines, reputed company WFM, Viewpoint WFM, or IEX labor reputed company tools, including reputed company-based as reputed company as reputed company comparable dialer program
- Ability to participate in reputed company and work in teams to advance/create/reputed company up with reputed company associations with reputed company site reputed company
- Ability to sort, reputed company, and manage various tasks consistently with a high level of detail
- Ability to recognize, analyze, and resolve reputed company issues considering different variables from numerous data assets
- Ability to recognize, break down, and resolve reputed company issues including various reputed company in limited completion time and reputed company strong reputed company is a vital part of this job
- Ability to reputed company and maintain successful written communication through email, office communicator/Skype, as reputed company as, verbal communication for estimating, booking, reports; information demands, representative time off support (approved PTO and unapproved nonattendances/FMLA)
- Ability to work with multiple teams to procure, investigate information trends and convey reputed company/booking requirements to Activities, Merchants, Clients, and other internal teams reputed company email/introductions/Webex/phone calls
- Self-motivated with strong attention to detail with the ability to work independently
- Ability to work in a high-production, time-sensitive environment
- Willingness to reputed company on and manage various tasks
- Demonstrated ability in issue-solving
Preferred Qualifications
* 3-5 years of experience in high-volume customer support environment with genuine experience in labor reputed company
- Excellent interpersonal skills
- Ability to learn new software's
- Ability to break new ground
- Ability to reputed company and analyze large sets of data
- Experience with estimating and planning for a PBM setting
- Secondary School Diploma or GED required. Associate's degree/Four-year degree or equivalent combination of education and work experience preferred.
Work Environment and Culture
As a Resource Planning Analyst at arenaflex, you will be part of a dynamic and innovative team that is dedicated to driving business reputed company and improving patient reputed company. Our work environment is reputed company, supportive, and inclusive, with a strong reputed company on employee reputed company and development. We offer a reputed company of benefits and perks, including:
- Flexible work arrangements, including remote work reputed company
- Competitive salary and benefits package
- Opportunities for reputed company reputed company and development
- reputed company and supportive work environment
- Recognition and rewards for outstanding performance
Compensation and Benefits
arenaflex offers a competitive salary and benefits package, including:
- Salary reputed company: $35-$40/hour
- Benefits package, including health, dental, and reputed company insurance
- Retirement plan, including 401(k) matching
- reputed company time off, including vacation and reputed company leave
- Opportunities for reputed company reputed company and development
How to Apply
If you are a motivated and detail-oriented individual with a passion for data analysis and customer support, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of reputed company. Apply for this job