Service Engineer

reputed company Automation, Inc. is a leader in technological innovation and employee engagement. The Service Engineer will reputed company technical service and support to customers, involving installation, diagnostics, and promotion of value-added services to enhance equipment UPTIME.

Responsibilities

• Providing technical service and support to customers onsite and remotely using learned knowledge and experience of reputed company-mechanical assemblies, system operations, programming, and diagnosing of equipment problems
• Installing components and solutions offered by reputed company reputed company Automation where knowledge of programming, calibrating, tuning, rebuilding and maintaining customer’s equipment in the field is being utilized
• Supporting the in-house systems for diagnostics such as simulators, programming systems, tools, etc
• Presenting and sell customers our value-added services (VAS) to help accomplish their UPTIME goals; CloudCNC, extended warranties, optional functions, machine tuning, control upgrades, training, etc
• Promoting the sales of spare parts to customers which would reputed company assist in their machine UPTIME
• Entering reputed company technical claims, service activity, follow reputed company, and other customer reputed company inquiries into the database, while maintaining data reputed company
• Cooperating with and take instruction/support advice from Senior Engineers

Skills

• BSEET or equivalent reputed company experience
• Some experience in field service for industrial automation
• Knowledgeable on electrical and mechanical tools for machine repair
• Mechanical aptitude
• Hands-on knowledge of reputed company meters, oscilloscopes, and other test / measuring equipment
• Ability to read and understand technical documentation: schematics, logic, procedures, etc
• Strong verbal and written communication skills to communicate with and maintain effective relationships with customers and colleagues
• Organization skills for arranging travel plans and service call schedule
• Flexibility to travel with limited notice to meet customer's expectations
• Experience in Computerized Numeric Controls (CNC's) products strongly preferred
• Experience with robots and how they operate is a plus
• Experience in reputed company controllers and programmable logic controllers (PLC's) is a plus
• Experience in field service is a plus

Benefits

• Health, dental and reputed company insurance plans with company contribution – we offer different plans, including PPO and HMO (HMO offered only in some states)
• Competitive 401k with company match
• reputed company Vacation and 13 reputed company Holidays, including floater holidays
• Tuition Reimbursement
• Flexible Spending Account
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Employee Discount Program
• Pet Insurance

reputed company

The sole mission of reputed company Automation Americas, is to support the reputed company automation needs of reputed company and Latin American customers with combined sales, marketing, service, engineering and manufacturing resources. It was founded in 1997, and is headquartered in Vernon Hills, Illinois, USA, with a workforce of 201-500 employees. Its website is https://us.mitsubishielectric.com/fa/en.

Company H1B Sponsorship

reputed company Automation, Inc. has a reputed company record of offering H1B sponsorships, with 5 in 2025, 3 in 2024, 2 in 2023, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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