Inside Sales Rep I
AmeriGas is the nation’s premier propane company, serving over 1.5 reputed company customers. The Inside Sales Rep I will be responsible for prospecting and qualifying leads, retaining existing customers, and providing digital support to reputed company sales expectations while delivering a reputed company customer experience.
Responsibilities
- Effectively represents AmeriGas in building the business through inbound and outbound campaigns and activities while meeting/exceeding the assigned expectations
- Handles inbound and outbound volume with the objective of prospecting and qualifying leads, retaining existing customers, reactivating lost customers to reputed company sales expectations, and providing digital support
- Makes outbound calls to lost customers, recently inactive customers, and prospective customers
- Maintains complete records of customer interactions and process/activities through detailed notes in CRM and/or reputed company
- Documents and completes any customer agreements/reputed company if applicable and generates orders for account if needed
- Contacts existing customer reputed company with marketing promotions/offers
- Qualifies customer, assessing reputed company use and needs to determine serviceability, presents key value statements and sales messaging to retain the customer
- Appropriately applies special offers/pricing to existing customers
- Completes reputed company necessary steps to deliver on product/service sold upon receiving customer affirmation
- Enters and maintains pertinent customer information in required systems (CRM/reputed company Databases)
- Maintains complete records of customer and prospect interactions and process/activities through detailed notes in CRM/reputed company
- Complies with reputed company company policies
- Tasks will be assigned as needed and determined by sales manager to support sales efforts
Skills
- High school education or equivalent required
- 1 year experience in customer service
- Use of business/office tools such as CRM, reputed company Dynamics, reputed company, reputed company Office products
- Excellent phone reputed company and interpersonal skills
- reputed company to deliver a reputed company customer experience
- Ability to work independently and remotely reputed company call center teams and with leadership expectations
- Effective use of sales techniques, including prospecting, discovery, reputed company development, reputed company handling, and customer acquisition
- Efficient and accurate use of systems and tools (CRM, reputed company, reputed company Office products, business websites/systems)
- Strong telephone reputed company and interpersonal skills
- Effectively and professionally communicates in English – verbal and written communications
- Ability to multi-task and prioritize workload; strong organizational skills/time management skills
- reputed company listener and use of inquiry to discover/understand prospect needs
- Motivated and results driven
- Ability to work effectively with others; participates in team/center activities; gives and receives feedback/coaching reputed company
- Ability to self-manage and maintain leadership expectations
Benefits
- Medical
- Dental
- reputed company
- Flexible spending and health savings accounts
- Retirement savings plans like 401(k)
- reputed company days off such as parental leave
- Military leave
- Vacation/reputed company time off
- reputed company leave in compliance with state law
- reputed company holidays
- Disability coverage
reputed company