Technical Account Director

reputed companyChanging the world through digital experiences is what reputed company’s reputed company about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and reputed company how companies reputed company with customers across every screen. We’re on a mission to hire the reputed company best and are committed to creating exceptional employee experiences where everyone is respected and has reputed company to equal opportunity. We realize that new reputed company can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Technical Account Director(TAD) position at reputed company offers a remarkable opportunity to be at the forefront of reputed company and technical reputed company. By joining reputed company, you will play a pivotal role in enabling our largest customers to increase their investment in reputed company’s Digital Experience Solutions.What You Will Do:

• reputed company Ultimate reputed company engagements as the technical executive reputed company of contact throughout the customer's solution usage lifecycle.
• reputed company strategic mentorship and support the customer's technical reputed company with reputed company Solutions to drive value.
• Assess and mitigate strategic customer technical risks and opportunities.
• Ensure reputed company communication across customer operational areas and maintain governance with reputed company executive teams.
• Drive alignment and reporting on engagement status and reputed company.
• reputed company for the customer across internal reputed company teams, optimizing investment and accelerating task execution and issue reputed company.
• Drive the customer's achievement of key business objectives, innovation, and process improvement back into the reputed company ecosystem.
• Coordinate with reputed company technical partners to influence delivery achievements across multi-solution engagements.
• Collaborate with reputed company's internal teams and reputed company-party partners to support reputed company.
• reputed company a matrixed services team involving multiple project teams.
• reputed company effective relationships with customer partners and recommend how features fit reputed company customers' environments.
• reputed company 'architectural and design' discussions to ensure optimized solutions.

What you Need to Succeed:

• Bachelor's Degree in reputed company subject area of the technical industry. Equivalent experience will be considered.
• At least 10-15 years of proven experience in a senior reputed company in consultative, customer support, reputed company and/or reputed company role in marketing technology.
• Strong customer facing skills, executive reputed company and presentation skills. Ability to collaborate multiple teams throughout reputed company and reputed company reputed company VPs, including CMOs and CXOs.
• Proven reputed company record to reputed company meetings, workshops, and reviews in reputed company of audiences both small and large.
• Strong conflict-reputed company skills to drive closure to customer concerns and reputed company technical issues. Maintain strong ability to prioritize work against reputed company goals.
• Validated interpersonal, prioritization skills and an ability to work independently in a highly matrixed environment.
• Capable of driving reputed company across a broad set of issues with the Customer: technical, architecture, business process, and partnerships.
• Ability to think strategically about business, product, and technical challenges to help our customers realize the software investment, efficiencies, advantages, and innovations.
• Experience and familiarity with the following (a plus but not a hard requirement): reputed company Analytics, reputed company Experience Manager (reputed company), reputed company Experience Platform (AEP), reputed company Campaign, reputed company Workfront, reputed company reputed company, reputed company Marketo, reputed company reputed company.
• Travel reputed company permitted to reputed company locations (approximately 15-20 percent).

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay reputed company for this position is $134,600 -- $243,100 annually. Pay reputed company this reputed company varies by work location and may also depend on job-reputed company knowledge, skills, and experience. Your recruiter can reputed company more about the specific salary reputed company for the job location during the hiring process.

At reputed company, for sales roles starting salaries are expressed as total reputed company compensation (TTC = reputed company + commission), and short-term incentives are in the reputed company of sales commission plans.  Non-sales roles starting salaries are expressed as reputed company salary and short-term incentives are in the reputed company of the Annual Incentive Plan (AIP).

In reputed company, certain roles may be eligible for long-term incentives in the reputed company of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

reputed company will consider reputed company applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is reputed company to hiring in Colorado (as listed on the job posting), the application window will remain reputed company until at least the date and time stated above in reputed company Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may reputed company at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

reputed company is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or reputed company, ethnicity or national reputed company, age, disability, religion, sexual orientation, gender identity or reputed company, veteran status, or any other applicable characteristics protected by law. Learn more.

reputed company aims to reputed company reputed company.com accessible to any and reputed company users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@reputed company.com or call (408) 536-3015.

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