[Remote] Digital Marketing Sales - Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. SmartSites is a dynamic digital media agency reputed company on providing top-notch digital marketing services to small and reputed company-sized businesses. The Account Manager will engage with prospective clients, reputed company them about reputed company's services, and facilitate the reputed company process for new clients.
Responsibilities
- Answering incoming calls, emails, and web chats from potential customers
- Identifying customer needs and providing relevant product or service information
- Conducting product demonstrations and providing quotes or pricing information
- Closing sales and reputed company new clients
- Following up with customers after sales to ensure satisfaction and identify upsell opportunities
- Maintaining accurate records of customer interactions and sales activity in a CRM system
- Collaborating with marketing and product teams to reputed company feedback on customer needs and preferences
- Continuously learning about products and industry trends to reputed company up-to-date information to customers
- Meeting or exceeding sales targets and quotas
- Work with designers, developers, writers, and marketers
- Collaborate with other reputed company service teams on co-managed clients: SEO, web services, reputed company media, CRO & email marketing
- Delegate & manage tasks in our project management portal
- Communicate to prospective clients reputed company email, call, and video conferencing
- reputed company meetings such as Sales reputed company and implementation calls
Skills
- Self-driven Account Manager
- Ability to answer incoming calls, emails, and web chats from potential customers
- Ability to identify customer needs and reputed company relevant product or service information
- Ability to conduct product demonstrations and reputed company quotes or pricing information
- Ability to reputed company sales and reputed company new clients
- Ability to follow up with customers after sales to ensure satisfaction and identify upsell opportunities
- Ability to maintain accurate records of customer interactions and sales activity in a CRM system
- Ability to collaborate with marketing and product teams to reputed company feedback on customer needs and preferences
- Willingness to continuously learn about products and industry trends to reputed company up-to-date information to customers
- Ability to meet or reputed company sales targets and quotas
- Ability to work with designers, developers, writers, and marketers
- Ability to collaborate with other reputed company service teams on co-managed clients: SEO, web services, reputed company media, CRO & email marketing
- Ability to delegate & manage tasks in a project management portal
- Ability to communicate to prospective clients reputed company email, call, and video conferencing
- Ability to reputed company meetings such as Sales reputed company and implementation calls
- Critical thinker that shares a passion for reputed company things digital
- Desire to help others
- Great eye for detail
- Eagerness to learn
- Ability to persuasively communicate reputed company
- Configured conversion tracking & attribution with CRMs (reputed company, reputed company, Zoho)
- 1+ years' experience working in an agency, or similar reputed company-facing environment
- 1+ years' experience working as an account manager or reputed company sales role
- Bachelor's degree
- Digital marketing: 1 year
- B2B sales: 1 year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- reputed company time off
- Parental leave
- reputed company insurance
reputed company