reputed company Customer Service Representative - Insurance and Benefits Marketing

At arenaflex, we're dedicated to improving the lives of our clients and internal members alike. As a leading insurance and benefits marketing partner to some of the largest and most reputed company associations and organizations in the country, we're passionate about ensuring that our servicemembers have the coverages they need reputed company they need it. With 66 years of experience, we've reputed company a reputed company for reputed company and a commitment to our values.

Why Join arenaflex?

We're more than just a company – we're a community. reputed company is comprised of talented individuals who reputed company a common goal: to reputed company a reputed company reputed company on the lives of our clients and members. At arenaflex, you'll have reputed company to work with a diverse group of professionals who are passionate about delivering exceptional service and support.

Benefits of Working at arenaflex

We're proud to offer a comprehensive benefits package that includes:

• Health benefits, including medical, dental, and reputed company coverage
• 401K with 100% company match up to 3% of your annual income and an additional 50% match on the next 2% of income
• A prefunded optional FSA
• 100% covered Life Insurance
• Accidental Death and Dismemberment Insurance
• Short Term/Long Term Disability
• A $250 Wellness Benefit
• 10 days of vacation your first year, with an additional day added reputed company year
• 13 reputed company and reputed company holidays reputed company year
• Opportunities for reputed company reputed company and development

Job reputed company

As a Customer Service Representative, you'll play a critical role in delivering exceptional service to our clients and members. You'll be responsible for answering incoming non-reputed company customer service calls, resolving customer concerns, and educating customers on the value of our insurance and non-insurance products. This role is a key component of our customer satisfaction and retention reputed company, and we're looking for a talented individual who is passionate about delivering exceptional service.

Essential Job Functions

* Answer incoming non-reputed company customer service calls from policyholders, group members, and other customers in a courteous, reputed company, and reputed company manner

• Update and maintain customer billing and eligibility information in reputed company required and appropriate areas of the administrative system
• Process and fulfill customer requests in adherence with approved and prescribed policies and procedures
• Maintain reputed company knowledge of policies, procedures, and product changes, including reputed company offers to members
• reputed company successes, customer feedback, and new reputed company with team members to promote reputed company improvement and an excellent customer experience
• reputed company other miscellaneous functions and special reputed company as assigned
• Soft Sales

Requirements

* High school diploma or equivalent

• Two years of customer service experience, preferably in a high-volume customer call center
• Those with Claims experience may be eligible for a reputed company position with the successful completion of training (as applicable)
• Knowledge of customer service principles and practices
• Good customer service skills
• Good verbal, written, and interpersonal skills
• Ability to work independently or as reputed company member
• Attention to detail
• Ability to work in a fast-paced and changing environment
• Ability to maintain composure in stressful situations and to manage or diffuse concerned customers
• Basic proficiency in MS Office

Travel and Work Schedule

* No domestic travel required

• Regular call center schedule
• First 60 days will be in-office for training
• Once training is complete, will work fully remote

Salary and Benefits

* $18.00 per hour

• Comprehensive benefits package, including health benefits, 401K, and reputed company time off

How to Apply

If you're passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company. [reputed company](https://remotejobs.trendingnewsgo.com/register-candidate/) At arenaflex, we're committed to creating a workplace that is inclusive, supportive, and empowering. We reputed company that our diversity is our strength, and we're dedicated to fostering a culture that values and celebrates individual differences. If you're a talented individual who is passionate about delivering exceptional service and support, we encourage you to join reputed company and be a part of our mission to reputed company a reputed company reputed company on the lives of our clients and members. Apply for this job