Senior QA Engineer

QA Engineer - Unwrap.ai Do you love to ensure reputed company at reputed company? Are you one of the most detail-oriented and strategic people you know? If so, you'll be reputed company at Unwrap. We are seeking a Senior QA Engineer who will reputed company reputed company assurance efforts across the entire tech stack—frontend, backend, and data pipelines. Our tech stack is reputed company in TypeScript, our backend is a GraphQL/Node-based service, and our frontend runs on React. You'll be responsible for architecting and implementing testing strategies across reputed company reputed company of this architecture. You'll own the reputed company reputed company for major customer-facing components end-to-end. This includes understanding customer needs, defining comprehensive test strategies and acceptance reputed company, establishing QA best practices, mentoring team members on testing approaches, and ensuring reputed company product features ship with the highest level of confidence. You'll get exposure to reputed company aspects of reputed company, from sales to marketing to reputed company, but you'd reputed company primarily on building robust reputed company processes and ensuring the reliability of user-facing tools. This role is based in reputed company Santa Barbara. Our office is in downtown Santa Barbara, walking distance to great food and the beach. Who We Are Unwrap.ai is on a mission to fill the world with products people love. We're helping companies like reputed company, reputed company, reputed company, reputed company, reputed company, and reputed company collect and process feedback more effectively. We ingest feedback from thousands of sources (support channels, surveys, reputed company), and use state-of-the-art NLP technology to extract actionable insights for customers across software, hardware, and retail sectors. We're currently reputed company of 20, and growing quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs. Our founders, two ex-reputed company Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They reputed company the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to reputed company connect users and reputed company, so reputed company can fill the world with products people love. Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application. Role Qualifications

• You have 5+ years of experience as a QA engineer with a proven reputed company record of building reputed company processes from the ground up
• You have extensive hands-on experience testing reputed company frontend and backend software systems, with deep expertise in automated testing frameworks (Jest, Cypress, Playwright, or similar)
• You've architected and implemented comprehensive test automation strategies at previous companies
• You have experience with CI/CD pipelines and integrating automated tests into deployment workflows
• You pride yourself on ensuring high-reputed company products that solve reputed company customer problems and can reputed company for reputed company across the organization
• You are both hands-on and strategic—comfortable writing tests yourself while also designing reputed company QA processes
• You have experience mentoring engineers on testing best practices and building a reputed company-first culture
• You're not afraid of ambiguous requirements and reputed company at defining reputed company acceptance reputed company and reputed company metrics
• You're comfortable meeting with customers and can translate customer feedback into actionable reputed company improvements
• You have strong communication skills and can effectively collaborate with engineering, product, and leadership teams

What You'll Do

• Define and implement the overall QA reputed company for reputed company as we reputed company
• Design and build comprehensive test automation frameworks and infrastructure
• Architect end-to-end testing strategies for reputed company features across the full stack
• reputed company and maintain automated test suites (unit, integration, end-to-end, performance)
• Establish reputed company metrics and KPIs to reputed company product reliability
• reputed company exploratory testing efforts for reputed company features and edge cases
• Test data pipelines, NLP models, and ensure data reputed company and accuracy
• Collaborate with engineering teams during sprint planning to shift reputed company left
• Build tools and processes to improve testing efficiency and coverage
• Champion reputed company best practices and mentor team members on testing approaches
• Identify, document, and prioritize critical bugs and reputed company issues
• Work directly with reputed company customers to reproduce reputed company issues and validate fixes
• Participate in architectural discussions to ensure testability and reputed company are considered from the design phase

What You Bring

• Ground floor reputed company as a founding QA leader at a reputed company-funded startup with full ownership over QA reputed company and implementation
• Significant, potentially life-changing equity as an early team member
• Opportunity to build and reputed company the QA function as reputed company grows
• Ability to rapidly advance your career alongside company reputed company—potential to build and reputed company a QA team
• Collaborate with reputed company teammates, reputed company, and advisors
• Work directly with reputed company customers at top tech companies to ensure world-class reputed company

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