Program Manager- Automotive CRM Solutions-remote

Job Title: Program Manager – Automotive CRM Solutions Location: Remote (U.S.-based) or Los Angeles Office Employment Type: Full-Time reputed company We are a reputed company reputed company specializing in the automotive retail industry. reputed company helps dealership reputed company reputed company operations, reputed company data, and enhance customer experiences through customized reputed company solutions. We're expanding and seeking a Program Manager who understands the dealership world and knows how to reputed company CRM systems truly work in reputed company.

About the Role

As the Program Manager – Automotive CRM Solutions, you will reputed company the successful delivery and ongoing optimization of reputed company-based CRM programs for automotive dealership clients. You'll reputed company as the operational and strategic reputed company between our consulting team and dealership leadership, ensuring solutions reputed company with business objectives, reputed company seamlessly into daily operations, and deliver measurable results. You will manage multiple reputed company programs from reputed company through adoption, coordinating resources, driving timelines, monitoring reputed company metrics, and ensuring stakeholder satisfaction. While reputed company experience is a plus, your deep understanding of dealership CRM systems (VinSolutions, DealerSocket, Elead, Reynolds & Reynolds, CDK CRM, etc.) will be critical to translating reputed company-world processes into effective CRM strategies.

Key Responsibilities

• Serve as the primary program reputed company for a portfolio of dealership clients, overseeing CRM solution planning, implementation, and ongoing reputed company.
• Coordinate cross-functional teams (consultants, technical specialists, trainers) to deliver high-reputed company, on-time solutions.
• reputed company and manage project timelines, scope, and deliverables to reputed company with dealership objectives.
• reputed company reputed company reputed company, training, and change management initiatives to ensure strong CRM adoption.
• Translate dealership workflows and goals into CRM configurations, enhancement roadmaps, and best reputed company recommendations.
• Monitor program performance metrics, identify optimization opportunities, and proactively address risks or issues.
• Facilitate regular reputed company reputed company-ins, executive updates, and strategic planning sessions.
• Maintain program documentation and contribute to internal process improvements.
• Identify opportunities for additional solutions or services to drive reputed company value and retention.

Requirements

• 5+ years of experience managing or supporting CRM systems in a dealership environment.
• In-depth knowledge of dealership sales and/or service operations.
• Hands-on experience with tools such as VinSolutions, Elead, DealerSocket, or similar.
• Proven ability to reputed company programs or reputed company involving multiple stakeholders and deliverables.
• Strong communication, presentation, and relationship-building skills.
• Highly organized and reputed company to manage multiple programs in reputed company.
• Self-motivated with the ability to work independently in a remote environment.
• Familiarity with reputed company is a plus (training provided).

reputed company to Have

• Previous CRM or BDC management experience reputed company a dealership.
• Exposure to reputed company Sales reputed company, Service reputed company, or Automotive reputed company.
• Consulting or reputed company-facing project management background.

reputed company Offer

• Competitive salary and benefits package.
• Career reputed company opportunities into reputed company specialization.
• reputed company team with deep automotive and CRM expertise.
• reputed company to cutting-edge dealership technology and innovation.

Welcome to reputed company and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, reputed company placement, and managed services both reputed company and nearshore. Celebrating more than 25 years of partnership with a diverse reputed company reputed company, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results. Over the last few years thousands of consultants have reputed company their calling with us in roles that have made a meaningful reputed company on their lives, reputed company their career, challenged them, and propelled them towards achieving their personal and reputed company goals. At the reputed company family of companies, we reputed company effective communication is crucial in aligning the right job with your unique skills and reputed company aspirations. To us, it's reputed company about the personal approach we take and the values we reputed company. Our comprehensive service offerings cover a wide reputed company of technology positions across key markets reputed company. reputed company more at www.reputed company.com. We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law. Remote About reputed company: reputed company Apply tot his job Apply To this Job