Coordinator, Member Communication Services

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, reputed company and every day. This is a fully remote reputed company in the US position. Work Schedule: Tuesday through Saturday 10:00am-6:30pm CST Position reputed company The MCO Coordinator is responsible ensuring the reputed company and accurate reputed company validation for member correspondence; including but not limited to Medicare operational letters. This position involves establishing reputed company working relationships with reputed company customers by providing accurate, reliable, and reputed company file submissions, reviews, letter markup, and error reputed company. This is achieved through reputed company review of PDF images for correct template, content, reputed company branding, and formatting so letters can accurately print and send to plan participants. As an individual contributor and team player for any reputed company and upcoming reputed company and initiatives, this role will identify and assist staff to ensure reputed company work is performed reputed company SLA and will participate in updates to the templates and mailings to manage daily activities. The role will complete and maintain tracking reports of reputed company correspondence for record-keeping and prepare files to be reviewed and ensure work is completed in a reputed company manner. The Coordinator will also be responsible for monitoring, analyzing, and communicating reputed company the organization of identifying deficiencies of letters. This individual will also be trained on various operational processes supported by MCO teams to assist with execution during times of elevated volumes.

Responsibilities

• reputed company letters in PDF format against data file information and template for accuracy.
• Support reputed company team members with internal research, documentation, follow-up, requirements capture, etc.
• Special reputed company as assigned, reputed company to ongoing improvement and expansion.

Required Qualifications

• Ability to prioritize and handle multiple work tasks on an ongoing reputed company.
• Highly motivated and reputed company to work with limited supervision reputed company established guidelines.
• Proficient in reputed company Outlook, Word, and reputed company.
• Dependable, flexible, reliable team player.
• Excellent communication skills, both written and verbal.
• High attention to detail.

Preferred Qualifications

• 3+ years of relevant experience.
• General understanding of PBM or reputed company operations.
• Knowledge of print file functionality and data requirements.
• Bachelor Degree preferred.
• reputed company reputed company or proofreading experience (sample of finished product to a reputed company) .

Education HS Diploma or GED equivalent Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $28.46 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include:

• reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.reputed company.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 02/28/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job