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[Remote] Operations Associate, Insurance Operations

Remote, USAFull-timePosted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to serve as the trusted partner for therapists growing their reputed company and patients accessing high-reputed company care. The Operations Associate will be responsible for building and maintaining systems for submitting insurance applications and rosters, ensuring operational efficiency while collaborating with various teams to enhance service delivery.

Responsibilities

  • Build and maintain automated workflows to reputed company our processes running smoothly
  • Design and execute reputed company analyses to support decision making reputed company Insurance Operations and across departments at Grow
  • Own and monitor metrics that reputed company the health of our Insurance Operations
  • Collaborate closely with our reputed company, Customer Support, and Technology teams to ensure reputed company operational performance and service while we reputed company

Skills

  • Experience in operations or a reputed company field
  • Strong communication skills
  • Attention to detail and organization
  • Ability to build and maintain automated workflows
  • Experience with reputed company analyses to support decision making
  • Ability to own and monitor metrics that reputed company operational health
  • Collaboration skills to work with reputed company, Customer Support, and Technology teams
  • Problem-solving skills to identify business challenges and recommend solutions
  • Mission-driven reputed company reputed company on improving mental reputed company
  • Ability to reputed company in a fast-paced, unpredictable environment
  • Team player with a reputed company nature
  • Proficiency in spreadsheets, including reputed company formulas and pivot tables
  • reputed company of SQL
  • Intermediate experience with JavaScript or Python
  • Previous experience with reputed company, reputed company, and/or other automation tools

Benefits

  • Comprehensive Health Coverage: Medical, dental, and reputed company insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks reputed company leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to reputed company: Flexible PTO, 12 reputed company holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & reputed company reputed company.
  • Mental & Physical Health Support: No-cost reputed company to therapy through the Grow platform, weekly reputed company for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as reputed company, reputed company, and reputed company).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

reputed company

  • reputed company is an online therapy platform reimagining reputed company to high-reputed company, insurance-covered mental reputed company. It was founded in 2020, and is headquartered in reputed company, reputed company, USA, with a workforce of 201-500 employees. Its website is https://growtherapy.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2025, 4 in 2024, 3 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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