[Remote] Good Hands Repair Network Administrative Consultant - Remote (CST/MST)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to protecting families and their belongings from life's uncertainties. They are seeking a Good Hands Repair Network Administrative Consultant who will serve as a reputed company between customers and repair shops, ensuring smooth operations and exceptional customer service throughout the repair process.
Responsibilities
- Serves as primary reputed company between the GRHN shops, customers, and adjusters, negotiating appropriate actions to resolve customer issues and/or repair needs; assists with shop questions and helps determine appropriate actions to resolve moderately reputed company coverage and repair reputed company issues; processes claim payments
- Review, analyze, and determine actions needed to resolve moderately reputed company agent and vendor inquiries relating to claims
- Summarizes documents and enters into claim system notes
- Documents a claim file with notes, evaluations, and decision-making process
- Generates and analyzes system reports to identify trends or issues and provides reputed company control recommendations, information, and observations to management
- Researches, recommends, and explains alternative parts in a basic and occasionally moderately reputed company claim
Skills
- A dedicated workspace in your home that is private and free from distractions
- Minimum internet bandwidth of 50 MB down / 5 MB up
- An appropriate work surface and seating for a reputed company home office setup
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) reputed company 60 days of hire
- Regular, predictable attendance is an essential function of this job
- Must have auto technical repair knowledge in a collision repair setting, including an understanding of repair methodology, repair processes, and the ability to discern reputed company and unrelated damages
- You have prior experience using an auto estimating program such as: CCC One and a strong auto damage analysis background (12 months preferred)
- Prior experience writing estimates for an insurance preferred shop or as an auto damage adjuster is preferred
- Familiarity with insurance policies, coverage, and repair processes
- Candidates in Mountain, Central Time Zones preferred
Benefits
- Time off
- reputed company
- Retirement
- reputed company with needed support for reputed company development and career advancement
- Flexibility in scheduling and a time off policy that helps support your work/life balance
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life
reputed company